Job Description

Job Type: Permanent
Reference code: 120321
Primary Location: Calgary, AB
All Available Locations: Calgary, AB; Edmonton, AB; Halifax, NS; Regina, SK; Saskatoon, SK; Winnipeg, MB

Our Purpose

At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.

By living our Purpose, we will make an impact that matters.

• Learn from deep subject matter experts through mentoring and on the job coaching
• Leverage the Deloitte CPA Advantage program, a comprehensive support program for CPA modules and the CFE.
• Be encouraged to deepen your technical skills...whatever those may be.
• Build your leadership skills at Deloitte University.
• Have many careers in one Firm.
• Partner with clients to solve their most complex problems
• Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
• Enjoy My Benefit Dollars - a flexible benefit to support your physical, financial and emotional well-being.
• Experience a firm where wellness matters.
• Experience MyFlex and an agile work environment where work is what you do not where you do it
• Experience MyFlex where reduced hours or seasonal work allows you to meet your personal goals.
• Build a network of colleagues for life
• Have an impact that matters through pro bono and significant volunteer opportunities.
• Be empowered to lead and have impact with clients, our communities and in the office.
• Be expected to share your ideas and to make them a reality.
• Be part of a firm that leads the way and pushes themselves to look like contemporary Canada.
• Grow your network and your knowledge by joining one of our many Employee Resource Groups.

At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.

What will your typical day look like?

Reporting to the local Manager of Business Operations, the Supervisor of Business Operations is responsible for supervising a team of Client Experience Professionals (CEP) Administrative Assistants (EA's), as well as supporting the facilities management of the Edmonton office. You will also have broader Business Operations responsibilities to support the Prairie Region. The Supervisor of Business Operations is responsible for the high-level administrative supervision of the team, identification and adoption of best practices, and coordination of specialized support to ensure a full suite of support is provided. The successful candidate will work on building relationships, supporting Partners and contribute to the positive culture of the office, team members and reflect the Deloitte brand. You possess the ability to effectively manage business activities with minimal input and direction. You will represent the firm in a professional manner in verbal and written communications, build strong relationships with internal and external clients; deliver high quality results, ensuring business needs and commitments are met.

About the team

As a part of the Business Operations Team, we work to leverage appropriate firm resources to manage, own, and minimize administrative tasks for the Partners. In our team, we handle work-related matters on behalf of, and alongside the Partner. We work to grow our careers, connect, and learn through continuous on-the-job learning and collaboration with other

Enough about us, let's talk about you

You are someone with:

• Minimum 3-5 years of supervisory and operational experience, preferably within a complex professional service work environment.
• Strong interpersonal and collaboration skills with a demonstrated ability to effect change through influence rather than authority in a high-touch environment
• Proven ability to create a standard of excellence through process improvement
• Experience at building relationships with clients and colleagues at all levels.
• Effective skillsets in the areas of organization, priority and time management and problem-solving.
• Excellent written and verbal communication skills.
• Advanced level knowledge of common industry software, such as Microsoft Office (Word, Excel, Outlook, PowerPoint), Adobe Acrobat
• Demonstrated enthusiasm for continuous learning relevant to the role.
• Flexible hours to meet business needs; working in alternate locations may be required
• Leading local and remote teams may be required

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.

The next step is yours

At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our , and the .

We encourage you to connect with us at if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). We'd love to hear from you!

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Metis, and Inuit peoples. We are all Treaty people.