Job Description

Req ID: 23708
Vacancy Type: Permanent
Number of Positions: 1
Closing Date: 08/01/2023

Job Summary

Reporting to the Manager, Prosecutions and APS, the APS Supervisor will be responsible for over-seeing the functions of the APS Clerks and the Screening Officers who report directly to the APS Supervisor. The Supervisor will respond to complaints and inquiries that have escalated from front-line staff. The Supervisor will be designated as a Screening Officer and will conduct Screenings when required.

Duties and Responsibilities

Training & Leadership

• Draft job postings, review applications and conduct interviews, reference checks, make or collaborate on hiring decisions for APS Clerks and Screening Officers.
• Provide training to APS Clerks on technology, APS procedural by-laws and SOPs.
• Coordinate and assist in the delivery of training of Screening Officers (conducted by Manager and/or APS Counsel) on APS procedural by-laws, policies, regulatory/legislative framework, technology, and provide guidance on how to conduct screenings.
• Ensure performance goals and competencies are updated and aligned with the evolving duties and responsibilities of the Clerks and Screening Officers.
• Check dashboards and ensure Clerks and Screening Officers\' service levels are met.
• Purchase of office supplies and will be responsible for submitting monthly expense reports.
• Work with Legal Services to provide training and guidance to Screening Officers and APS Clerks and provide feedback to enforcement groups related to evidence and investigations.

Stakeholder & Public Inquiries

• Respond by phone, email, and at the counter to inquiries and complaints related to screening and hearing appointments, screening decisions, and the conduct of screening officers and APS Clerks.
• Prepare the weekly Screening Officer schedule.
• Provide direction on how to dispute or pay for tickets
• Have an active role in the APS Expansion Project, facilitate, and collaborate on future expansion of the program.
• Work with the Joint Processing Centre to request evidence for ASE and RLC tickets
• Liaise with Gtechna and internal IT support to ensure the APS unit business needs are met.
• Conduct Screenings and first stage appeals

Enforcement Deliverables

• Liaise with enforcement to ensure tickets issued properly with appropriate supporting evidence of contraventions.
• Prepare monthly victim fine component and status reports payable to MAG
• Responsible for responding to disclosure requests related to a Penalty Order or Notice.

Skills and Qualifications

• Post-secondary degree or diploma in a related discipline, (ie. Paralegal Studies, Court and Tribunal Agent Program or Law Clerk) and/or an equivalent combination of education and experience.
• Must have at least 3 years of experience in interpreting and applying legislation, by-laws, policies, regulations and/or Administrative Penalty System process and procedures.
• Knowledge and experience in administrative law, adjudicative processes, including conducting hearings in a tribunal setting.
• Analytical skills to apply and interpret the APS by-laws, APS regulations and APS policies and legislation in order to ensure business processes align with the regulatory regime and to make/guided decisions related to Penalty Order/Notice appeals.
• Knowledge of the substantive by-laws enforced through Administrative Penalties; the Highway Traffic Act; APS procedural by-laws, APS regulations and policies
• Reporting experience or knowledge to report the Victim Fine Component collected on Penalty Orders
• Skills in dealing with persons or difficult situations without giving offense even in the face of rude behaviour in order to de-escalate the difficult situation.
• Analytical skills are required to apply the facts of each individual case to the pertinent substantive by-law contravened to determine whether the APS ticket should be affirmed, varied or cancelled.

Hourly Rate/Salary: $ 74,817.00 - $ 99,758.00
Hours of Work: 8:30 am to 4:30pm
Work Location: 950 Burnhamthorpe Rd W
Department/Division/Section: CMO/City Manager\'s Office , CMO/Legal Services , Prosecutions
Non-Union/Union: Non Union

A Criminal Record and Judicial Matters Check (Level 2) or Vulnerable Sector Check (Level 3) will be required of the successful candidate, at their own expense, to verify the absence of a criminal record for which a pardon has not been granted.

We thank all who apply, however, only those candidates selected for an interview will be contacted. You can also check your application status in your candidate profile online.

All personal information is collected under the authority of the Municipal Act.

We are an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

City of Mississauga