Job Description

Position Overview

Accounts Receivable in Finance is currently seeking a Full-time Regular Supervisor.

The Supervisor, Accounts Receivable reports to the Manager, Accounts Receivable in Financial Operations and supports the Manager through managing the service delivery of the Accounts Receivable team. The Supervisor, Accounts Receivable manages large volumes and high stress levels with multiple projects and priorities. Provides guidance and leadership for the Accounts Receivable team (recruits, coaches, trains, motivates, supervises and evaluates performance for 8-10 RFT team members. Judgment, decision-making and implementation have an impact on a University wide basis. Performs work that requires advanced problem solving skills, strong analytical abilities, organizational knowledge, sound judgment, expertise in technical financial concepts. Must manage multiple, simultaneous deadlines throughout the year, including month-end and year-end deadlines. The Accounts Receivable unit within Financial Operations is responsible for invoicing, collecting, reconciling, depositing and recording revenue for the University community. The Accounts Receivable unit invoices third party organizations for goods and/or services associated with commercial activities and play a key role in reviewing cash controls campus wide. Advises University staff, customers and individuals on policies, procedures and guidelines and related documentation required for the Accounts Receivable team.

Position Description

Summary of Key Responsibilities (job functions include but are not limited to):

Supervisory/Leadership:

• Recruits, trains, manages, supports and evaluate staff; provide feedback and development opportunities; coaches individuals for continuous improvement.
• Ensures staff is well trained, competent, supported in their work and encouraged in their professional development.
• Team service objectives and deadlines are achieved by management projects, determining priorities, assigning roles/responsibilities, setting schedules, hiring/training staff and personally taking on different roles/responsibilities as needed.
• Projects are successfully completed on time; outside of scope issues are identified, tracked and followed through to completion.
• Team members have the tools to master their responsibilities: reference / training materials is developed and delivered.
• A positive team atmosphere is created through open communication, active listening, solid leadership, balanced workloads and strong facilitation skills.
• Team members are given timely (at least annual) and effective performance evaluation feedback in a professional manner.
• Leadership is demonstrated through leading by example, active participation in identifying improvements and making recommendations, managing opportunities for development and fostering the team environment.
• Changes are accepted, communicated to the team and incorporated immediately in all applicable processes.
• Initiative is taken to ensure that job expertise and technical proficiency is up-to-date and current.
• Contribute to financial policies and plans and act upon recommendations for change to procedures, process and reporting activities to enhance systems, reporting, transaction processing and general administration of Accounts Receivable.

Communication/Relationships and Client Services:

• Proactive in developing and maintaining trustworthy and productive working relationships with all stakeholders including: University administration, internal and external customers, University staff and other external stakeholders.
• Internal and external clients are effectively provided current and accurate information/advice in a timely professional manner.
• Complex client issues and challenging interpersonal interactions are managed with composure and diplomacy while maintaining confidentiality.
• Ensure customer service orientation within the unit.
• Training and advice is provided to senior administration, administrators, faculties, departments and account holders regarding:

• University policies and procedures.
• University financial systems.
• Accounts Receivable operations.

Financial/Management Reporting:

• Ensure that the integrity of the Accounts Receivable reporting is maintained, making recommendations for change to systems and processes and implementing changes to procedures and unit operations.
• All Business Units and other Departments / faculties using the Accounts Receivable module are reconciled and are monitored on a regular basis and concerns are identified and resolved.
• Generate / manage reporting and transactional processing in the UofC Accounts Receivable Financial Systems as required.
• Summary external and internal managerial and financial reports are developed in conjunction with management and generated as necessary.
• Provide explanation of documents, provide information and support as required by management and auditors.
• Decentralized Account Receivable reconciliations are monitored on a regular basis and concerns are identified and resolved.

Qualifications / Requirements:

• Professional accounting designation (CA, CMA or CGA) with a related university degree or an equivalent combination of education and experience.
• Understanding of accounting concepts, and knowledge of GAAP.
• Minimum of ten years\' experience in a business environment and accounting experience, including extensive experience in all accounts receivable processes;
• Supervisory/management experience and ability to provide direction and leadership to staff.
• Advanced skills and ability to use Word, Excel, Access and data warehouse reporting, electronic mail, and PeopleSoft financial systems.
• Excellent organization skills; good written and verbal communication skills.
• Knowledge of University culture and cross-departmental policies.

Application Deadline: August 28, 2023

We would like to thank all applicants in advance for submitting their resumes. Please note, only those candidates chosen to continue on through the selection process will be contacted.

Additional Information

This position is classified in the Management Career Band, Level 1 of the Management and Professional Staff Career Framework.

To find out more about management and staff opportunities at the University of Calgary and all we have to offer, view our .

The University strongly recommends all faculty and staff are fully vaccinated against COVID-19.

About the University of Calgary

The University of Calgary is Canada\'s leading next-generation university - a living, growing and youthful institution that embraces change and opportunity with a can-do attitude. Located in the nation\'s most enterprising city, the university is making tremendous progress on its Eyes High journey to be recognized as one of Canada\'s top five research universities, grounded in innovative learning and teaching and fully integrated with the community it both serves and leads. The University of Calgary inspires and supports discovery, creativity and innovation across all disciplines. For more information, visit .

The University of Calgary has launched an institution-wide in line with the foundational goals of , committing to creating a rich, vibrant, and culturally competent campus that welcomes and supports Indigenous Peoples, encourages Indigenous community partnerships, is inclusive of Indigenous perspectives in all that we do.

As an equitable and inclusive employer, the University of Calgary recognizes that a diverse staff/faculty benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers that have been historically encountered by some people in our society. We strive to recruit individuals who will further enhance our diversity and will support their academic and professional success while they are here. In particular, we encourage members of the designated groups (women, Indigenous peoples, persons with disabilities, members of visible/racialized minorities, and diverse sexual orientation and gender identities) to apply. To ensure a fair and equitable assessment, we offer accommodation at any stage during the recruitment process to applicants with disabilities. Questions regarding [diversity] EDI at UCalgary can be sent to the ( ) and requests for accommodations can be sent to Human Resources ( ).

Do you have most but not all the qualifications? Research show that women, racialized and visible minorities , and persons with disabilities are less likely to apply for jobs unless they meet every single qualification. At UCalgary we are committed to achieving equitable, diverse, inclusive and accessible employment practices and workplaces and encourage you to apply if you believe you are right for this role.

We encourage all qualified applicants to apply, however preference will be given to Canadian citizens and permanent residents of Canada.

University of Calgary