Job Description

Assurer un travail d\'\xc3\xa9quipe coh\xc3\xa9rent. Contr\xc3\xb4ler l\'apparence et la tenue vestimentaire du personnel et corriger toute n\xc3\xa9gligence. Communiquer avec les clients, les autres employ\xc3\xa9s ou services afin d\'assurer que les besoins des clients sont pris en charge. Essayer de r\xc3\xa9pondre \xc3\xa0 tous les pr\xc3\xa9paratifs sp\xc3\xa9ciaux des banquets. Mettre en place la salle de banquet, assurer la propret\xc3\xa9 et une bonne mise en place des meubles/\xc3\xa9quipements. Contr\xc3\xb4ler et garantir la propret\xc3\xa9, l\'\xc3\xa9l\xc3\xa9gance et le respect des exigences du groupe et des standards de la compagnie dans la mise en place des tables et r\xc3\xa9soudre tout probl\xc3\xa8me. Documenter toutes les informations pertinentes dans le journal du service. Aider la direction \xc3\xa0 embaucher, former, planifier, \xc3\xa9valuer, conseiller, rappeler les r\xc3\xa8gles de disciplines, motiver et accompagner les employ\xc3\xa9s. D\xc3\xa9velopper des relations professionnelles positives et constructives avec vos pairs ; s\'unir et s\'entraider afin d\'atteindre les buts communs.

Suivre et appliquer toutes les politiques et proc\xc3\xa9dures de s\xc3\xa9curit\xc3\xa9 de la cha\xc3\xaene; rapporter les probl\xc3\xa8mes de maintenance, les risques d\'accident, les accidents ou les blessures; suivre les formations et obtenir les certifications requises en mati\xc3\xa8re de s\xc3\xa9curit\xc3\xa9. Veiller \xc3\xa0 ce que son uniforme et son apparence soient propres et professionnels. Respecter la confidentialit\xc3\xa9 des renseignements exclusifs; prot\xc3\xa9ger les biens de l\'entreprise. Soutenir tous les coll\xc3\xa8gues et les traiter avec dignit\xc3\xa9 et respect. Soutenir l\'\xc3\xa9quipe dans l\'atteinte des objectifs communs. Se conformer aux attentes et aux normes d\'assurance qualit\xc3\xa9. D\xc3\xa9placer, soulever, porter, pousser, tirer et placer des objets pesant jusqu\'\xc3\xa0 50 livres (22,7 kg) sans assistance. Aider \xc3\xa0 d\xc3\xa9placer, soulever, porter, transporter et placer des objets pesant plus de 75 livres (34 kg). Se tenir debout, assis ou marcher pendant une p\xc3\xa9riode prolong\xc3\xa9e ou pour un quart de travail complet. Lire et v\xc3\xa9rifier visuellement l\'information dans une vari\xc3\xa9t\xc3\xa9 de formats (p. ex., en petits caract\xc3\xa8res). Saisir, faire tourner et manipuler des objets de taille et de poids diff\xc3\xa9rents n\xc3\xa9cessitant une excellente motricit\xc3\xa9 et coordination \xc5\x93il-main. Atteindre les objets au-dessus de la t\xc3\xaate et au-dessous des genoux, y compris se plier, faire des rotations du corps, tirer et se baisser. Se d\xc3\xa9placer sur des surfaces en pente, in\xc3\xa9gales ou des marches glissantes. Monter et descendre les escaliers et les rampes de service. Accueillir et reconna\xc3\xaetre tous les clients selon les normes de l\'entreprise. Parler aux autres en utilisant un langage clair, appropri\xc3\xa9 et professionnel et r\xc3\xa9pondre au t\xc3\xa9l\xc3\xa9phone en utilisant l\'\xc3\xa9tiquette appropri\xc3\xa9e. \xc3\x89couter et r\xc3\xa9agir de mani\xc3\xa8re appropri\xc3\xa9e aux pr\xc3\xa9occupations des clients et aux autres employ\xc3\xa9s. Utiliser un langage clair et courtois lors de toute communication. Effectuer toutes les autres t\xc3\xa2ches demand\xc3\xa9es par les responsables et qui correspondent au poste.

Marriott International subscribes to the principle of equal access to employment. We are committed to recruiting a diverse workforce and supporting an inclusive culture that puts people first. We are committed to principles of non-discrimination against all protected individuals, for example persons with disabilities and veterans, and against any other basis covered by applicable law.

Notice to candidates: Delta Hotels Trois Rivieres Conference Center takes seriously its responsibility under applicable provincial legislation and will ensure that it accommodates candidates requiring accommodation. If you require accommodation in connection with this job posting or your online application, please contact us at 905-366-5227 or by email at so that a member of our Human Resources team can respond to your request. Please note that this telephone number and email address are only intended for people requiring accommodation measures to apply for a job.

Ensure coherent teamwork. Monitor the appearance and dress of staff and correct any negligence. Communicate with customers, other employees or departments to ensure customer needs are taken care of. Try to accommodate any special banquet preparations. Set up the banquet room, ensure cleanliness and proper placement of furniture/equipment. Monitor and ensure cleanliness, elegance and compliance with group requirements and company standards in table setting and resolve any problems. Document all relevant information in the department log. Help management hire, train, plan, evaluate, advise, remind the rules of discipline, motivate and support employees. Develop positive and constructive professional relationships with your peers; unite and help each other to achieve common goals.

Follow and enforce all channel security policies and procedures; report maintenance problems, accident risks, accidents or injuries; complete training and obtain required safety certifications. Ensure uniform and appearance are clean and professional. Respect the confidentiality of proprietary information; protect company assets. Support all colleagues and treat them with dignity and respect. Support the team in achieving common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing up to 50 pounds (22.7 kg) without assistance. Assist in moving, lifting, carrying, carrying, and placing objects weighing more than 75 pounds (34 kg). Stand, sit, or walk for an extended period of time or for an entire shift. Read and visually verify information in a variety of formats (e.g., small print). Grasp, rotate, and manipulate objects of varying sizes and weights requiring excellent motor skills and hand-eye coordination. Reach for objects above the head and below the knees, including bending, body rotations, pulling, and stooping. Traveling on sloping, uneven surfaces or slippery steps. Go up and down stairs and service ramps. Greet and recognize all customers according to company standards. Speak to others using clear, appropriate and professional language and answer the telephone using appropriate etiquette. Listen and respond appropriately to concerns from customers and other employees. Use clear and courteous language in all communication. Carry out all other tasks requested by managers and which correspond to the position.

Marriott International subscribes to the principle of equal access to employment. We are committed to recruiting a diverse workforce and supporting an inclusive culture that puts people first. We are committed to principles of non-discrimination against all protected individuals, for example persons with disabilities and veterans, and against any other basis covered by applicable law.

Notice to candidates: Delta Hotels Trois Rivieres Conference Center takes seriously its responsibility under applicable provincial legislation and will ensure that it accommodates candidates requiring accommodation. If you require accommodation in connection with this job posting or your online application, please contact us at 905-366-5227 or by email at so that a member of our Human Resources team can respond to your request. Please note that this telephone number and email address are only intended for people requiring accommodation measures to apply for a job.

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