. You'll take charge of high-impact reliability initiatives, tackle complex equipment and warranty challenges, and collaborate with OEMs and internal teams to boost fleet performance. Whether you're local or ready for a change, this is a dynamic opportunity to lead where reliability matters most.
Your Role
Lead site reliability initiatives in partnership with customers, OEMs, and internal reliability teams.
Manage the activities, reporting, and performance of site-based Reliability Engineers.
Ensure prompt resolution of product and warranty issues, adhering to OEM reporting processes (e.g., TSI, TSR).
Act as the main customer contact for all quality and reliability concerns, maintaining open, proactive communication.
Oversee reliability improvement projects, shift planning, manpower forecasting, and adherence to contract terms.
Support warranty administration and ensure compliance with return timelines, issue resolution, and dispute elimination.
What You Bring
Minimum 5 years of supervisory experience in a heavy equipment mining environment.
Degree or diploma in Engineering (Mechanical preferred); P.Eng designation or eligibility is an asset.
Strong understanding of maintenance planning, reliability processes, and component exchange programs.
Hands-on experience with OEM warranty systems, maintenance practices, and parts supply coordination.
Proficiency with reliability tools and systems (e.g., Power BI, SAP, eXtend, MS Office).
Excellent planning, coordination, and communication skills across technical and customer-facing teams.
Solid understanding of component control processes.
Pre-Employment Requirements
Candidates may be required to complete:
Reference
Education verification
Pre-employment Medical Questionnaire
Drug and Alcohol test
5 Year Commercial Drivers Abstract
At SMS Equipment, the
right partnership makes everything possible
. We're committed to building a diverse and inclusive team and encourage applications from all qualified individuals. Join us and bring your expertise to an organization that values
safety, authenticity, innovation, performance, and respect
.
This posting is for an existing vacancy within SMS Equipment. Applications will be accepted until a suitable candidate is hired.
We thank all applicants for their interest, however only those selected for interview will be contacted.
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