Job Description

WHO WE ARE

When it comes to health, we're always looking for ways to push for better. It's why we were founded in the first place. In 1957, our founder, pharmacist William Wilkinson, witnessed a mother sacrifice her health by forgoing her own medicine to pay for her sick daughter's prescription. He knew there had to be a better way. So, he introduced North America's first prepaid drug plan, and GreenShield was born as a not-for-profit with a mission to support better health for all Canadians.


We aren't just a health and benefits company. We're the only not-for-profit social enterprise that brings worlds of coverage and care together, all in one place.

We're noble challengers, purposefully building a better way and we need the best people to help us create a more holistic approach that takes care of the mind and body.




Our mission is to create better health for all Canadians, and we know that starts with our employees.

THE ROLE IN A NUTSHELL

Base Salary:

$20.42/hr



We offer a variety of student positions, each providing opportunities to get real on-the-job training and experience that will help you prepare for what's next in your career. Positions include various roles within our operations departments. Students participate in meaningful work where they may be servicing Plan Members and Providers by answering calls in the Contact Centre, or processing claims by entering claims data. Students are assigned to departments based on the needs of the business and skills of the candidate and will vary. All roles have strong connection to great customer service and efficient computer skills.


To be eligible for our Student Program, you must have completed one full year at a University or Community College on a full-time basis, as of May 2026 and must be returning to full-time attendance in September 2026 and provide your proof of enrollment at the time of application. Full-time attendance at school is defined as 4 or more courses per semester. Students are eligible for up to three years of summer employment with GreenShield.


The Student work term in 2026 includes: May through September, late December (during the holiday period), and March Break 2027 with opportunity for eligible students to return for future summer terms.


Students will be required to work in-office, five days per week, at the Windsor offices (8677 Anchor Drive).


All student applications are reviewed against a standard set of criteria. Candidates selected will complete skill assessments. These assessments may include (but are not limited to) industry testing and a preliminary interview at a third-party partner.

WHO WE'RE LOOKING FOR

Students enrolled in a full-time post-secondary program at an accredited University or Community College. Must have completed one full year on a full-time basis as of May 2026 and must be returning to full-time attendance in September 2026. Strong computer skills, including typing skills. Knowledge of MS Word and Excel. Effective communication skills, both written and verbal. Excellent problem solving and decision-making skills. Strong organizational and time management skills. Strong attention to detail. Ability to work in a team environment. Flexible to work a variety of shifts, including an Afternoon shift (4:45 pm - 12:45 am) is required. Reliable transportation is required as Transit Windsor bus routes near the Windsor offices are currently suspended.

NICE TO HAVE

Bilingualism (English & French). Background in health care benefit administration. Experience working in a high-volume customer service environment.

THE CULTURE

We believe a career should be meaningful. Not just a means to earn a living. Our culture is one where everyone's voice is heard and valued. Because that's what it takes to create better health for all. We dare to challenge the status quo. And we're driven by people who have challenged theirs. We believe that your workplace should empower you to be the best version of yourself. That's why we provide a place where you can be inspired, challenged, and rewarded.



Where your growth means our growth.

Where your voice is heard and valued.

Where your work has purpose. And purpose matters.



We believe our people are critical to our overall success. Inclusivity makes us a stronger, smarter and more informed organization. Being intentionally inclusive of diverse backgrounds, perspectives and experiences will enhance our company culture to positively impact how we support our communities. A career at GreenShield isn't just about personal achievements, it's about making a
difference together.



Here's to Better Health for All!

A FEW MORE DETAILS

Proficiency in English is required for this position. As part of this role, you will be required to communicate with colleagues or customers who use English as their primary language. By requiring English proficiency for this position, we aim to ensure that our employees can excel in their roles, collaborate, and communicate effectively, and contribute to the success of our organization.


GS supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all. Even if your experience doesn't align perfectly to every requirement, we invite you to apply. We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process. Please let us know of any accommodation through requestforaccommodation@greenshield.ca. Information received relating to accommodation will be addressed confidentially.


Providing this information gives GS consent to use your personal information to assess your suitability for specific positions, future opportunities or for your personnel file. Your resume will be held in strict confidence and will be viewed only by the Organization. Information may be stored outside of Canada and could be used for aggregate statistical purposes (which uses no personal identification).


AI Usage - At present, GS does not utilize AI in its selection process, though we do leverage AI to help produce s, and ideate on interview questions.