The Role We are currently searching for a Summer Student - I.T. reporting to the Manager, Cybersecurity Operations. This is a Part-Time 4-Month Contract opportunity. This role will interact with business end-users at all levels of the organization. The ideal candidate will possess a friendly, can-do attitude focusing on great customer service, with excellent written and verbal communication skills. Location: Our Corporate Office is located in Bolton, ON. We offer Remote/Hybrid Flex work with visits into the office on an as-needed basis depending on the role and function. Who We Are Becoming experts on beer doesn\'t happen overnight - we\'ve been in business since 1927 and today, The Beer Store is the primary distribution and sales channel for beer in Ontario and is owned by 30+ Ontario-based brewers! Through our Retail Stores, Distribution Centres, Draught Services, Customer Contact Centre, and our Corporate Office, we form one large team that is passionate about the beer business. The Beer Store is proud to foster a respectful and inclusive culture that expands and leverages the diverse talents, experiences, and perspectives of our team members to deliver exceptional service for our customers. We continue to be successful by working together, respecting each other, having a positive attitude and by trying new and innovative ideas. Not only are we knowledgeable, passionate, and loyal ambassadors for beer, we\xe2\x80\x99re also health and safety advocates, environmental champions, DEIB enthusiasts and we give proudly back to our communities. What You\xe2\x80\x99ll Be Doing

• Assisting users, remotely and in-person, to diagnose and resolve technical problems and issues including but not limited to Lexmark printers, file share, permissions, general desktop settings, applications used in production (Windows Virtual Desktop, Adobe suite, Microsoft Office etc.)
• Manage Onboarding and Offboarding; including IT Asset assignment and peripheral assignment
• Perform other related duties and projects as assigned

Who You Are - Your Knowledge, Skills & Experience

• 1-2 years technical and deskside support experience preferred, with basic knowledge of technical principles
• Experience with MS products including Office, Azure, WVD (Windows Virtual Desktop) and experience in Active Directory, and Microsoft Defender for Endpoint
• Familiar with Windows 10 OS, Active Directory, desktop, laptop, peripheral technologies, utilizing client remote control solutions, and SCCM
• Familiarity with networking, firewalls, VPN and security protocols
• Experience managing Windows Servers, application installation, virtualized servers and AD Management
• Proficiency with Microsoft Office suite of products including SharePoint
• The ability to manage multiple tasks to produce high quality and accurate work
• Excellent written and oral communication skills
• A self-starter attitude and the ability to work with little or no direction to meet deadlines
• Deskside services \xe2\x80\x93 hardware set up, inventory management, onboarding and offboarding
  
  

Application Deadline: April 19, 2023 Apply today with your resume so we can get to know you better! Don\xe2\x80\x99t forget to sign up for \xe2\x80\x9cjob alerts\xe2\x80\x9d so that you can learn about all our new job opportunities first! Equal Opportunity Employer We are committed to providing a respectful and empowering workplace that values our greatest resource, our people. Diversity, Equity, Inclusion & Belonging are essential components of our culture that empower us to meet the needs of our employees, customers and communities. We welcome applicants from all backgrounds including racialized persons / persons of colour, women, Indigenous / Aboriginal People of North America, persons with disabilities, LGBTQ2S+ persons, and any other characteristic. We\xe2\x80\x99re an equal opportunity employer and provide employment accommodation in accordance with provincial legislation. If contacted for an employment opportunity or testing, please advise Human Resources if you require accommodation at any stage of the recruitment process . We genuinely thank you for your interest in this opportunity with us. Due to the high volume of applications we receive, only applicants selected for an interview will be contacted.