Job Description

MITT is a post-secondary institute offering industry-driven, student-focused education in the areas of applied business, design and manufacturing technology, health care, human services, information communication technology, and skilled trades. We provide affordable, timely, skills-based education for learners seeking career entry as well as those looking to acquire relevant, in-demand competencies at any point in life.

Student Support and Retention Worker

Start Date: As Soon As Possible

Rate of Pay: $27.25 to $36.87 per hour

Location: St. Norbert Adult Learning Centre

Monday, Thursday, Friday, 8:30 am to 4:30 pm; Tuesday, Wednesday, 12:00 pm to 8:00 pm (35 hours/week)

Reporting to the Education Director, the Student Support and Retention Worker is an on-campus position that helps students to achieve their academic and employment goals by supporting students to overcome temporary obstacles. The Student Support and Retention Officer provides students with social support by listening, mentoring, and offering suggestions for resources, as well as directly providing pathway supports to complete academic, and career goals while in the program.

Responsibilities include but are not limited to:

Serve as member of an interdisciplinary team of instructors and employer representatives working with students; Participates in the recruitment, selection and admission of students to the Adult Learning Centres programs at MITT; Communicates with MITT to select and transition students into ALC Programming; Collaborates with MITT ALC team on the coordination of the program 'Open House' , 'Orientation' and 'Information Session' activities; Coordinates, schedules and participates in participant interviews (with the ALC leadership team); Organizes and maintains accurate and up-to-date confidential student files and case records, program files and administrative records as required; During programming: meets with students on an ongoing basis to assess their progress, give support and provide referrals to social service agencies for additional resources as required; Promotes work-ready behaviours and addresses absenteeism by using appropriate administrative processes; Works in consultation with the MITT ALC team to review and address student needs when in classes, and identify options to support student success and goal attainment; Maintains a network of community resources and personal support service providers for students during and post-education; Continues to connect with students on a regular basis while students are in programming to address any transition support needs; Works collaboratively with MITT staff to provide optimal support to participants as they transition to employment or post-secondary programming; Provides ongoing continuous support to the learners from program entry through their first six weeks of employment or post-secondary programming, serving as an additional resource to ensure student success; Records and provides documentation of best practices achieved within the scope of the project in the spirit of continuous improvement, and makes recommendations regarding program sustainability.

Required Qualifications and Experience

:A combination of related education and experience may be considered.

Bachelor of Social Work degree; or other post-secondary degree or certificate in the social sciences with a combination of relevant experience, OR, final year of Social Work program (or related program) with relevant experience. Experience supporting at-risk clients (preferred 1-year experience).

Conditions of Employment:

Legally entitled to work in Canada. Successful completion of a Criminal Record check including vulnerable sector and Child Abuse Registry Check.

An eligibility list may be created for similar positions. Developmental opportunities may be available for candidates who do not meet all of the requirements of the position.

Applications will be accepted until November 12, 2025. Submit your resume and cover letter using our online application system.

We are growing; come grow with us. MITT offers a challenging, team-oriented work environment, competitive income and benefits, and opportunities for professional and personal growth and development.



MITT is committed to providing an inclusive, barrier-free work environment, beginning with the hiring process. We thank all applicants for their interest. Only those applicants selected for an interview will be contacted. If contacted, applicants are asked to inform us if they require an accommodation. All information received as it relates to accommodation will be kept confidential.


Please do not disclose personal health information or protected personal information through the application process.

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