Job Description

Student Support and Outreach Coordinator

Primary Purpose: The Student Support and Outreach Coordinator will contribute to the mission of the Student Affairs and Outreach team by providing immediate support to students who are in crisis, facing challenges, or navigating multiple responsibilities that are impacting their academic and personal success. We strive to help students reach their optimum level of wellness through direct practical support, coaching, education, mentorship, education, guidance, crisis intervention, crisis management, problem solving, resource navigation, linking & liaising with campus and community resources, and ongoing follow-up care

Nature of Work: Reporting directly to the Director, Student Affairs and Outreach. The Student Support and Outreach Coordinator will manage a diverse range of student cases and must demonstrate a competence in crisis intervention and response and case management. Sensitivity, assertiveness, diplomacy and an astute understanding of mental health is required to answer questions, provide support and wellness advising, educate, coach and guide students. The person will have the ability to multi-task, weigh competing demands, and exercise discretionary decision making in a high-pressured environment with changing and conflicting priorities within tight timelines. This position will require work outside of the regular university business hours, including some evenings and weekends.

Accountabilities:

• Provide practical support, coaching, education, mentorship, crisis intervention, problem solving, resource navigation, linking & liaising with campus and community resources, and ongoing follow-up care to support students with managing personal functioning, general improvements with their wellbeing, navigating USask systems and accessing campus and community supports, mapping policy process pathways, care coordination, and supporting students with difficult academic-related conversations.
• Provide support to students of concern, students at risk, students with varying degrees of distress including those experiencing thoughts suicide or suicide behavior\'s, students who are victim/survivors or respondents of sexual violence, students who have complex challenges or multiple needs of support, students experiencing behavioral challenges, and students with complex challenges.
• Work collaboratively with the Student Affairs and Outreach team, Student Wellness Centre, other USask units (both academic and non-academic), staff, faculty, and senior leadership in the College of Nursing, and off campus supports to provide coordinated care and support to students. NOTE: All collaborative work must fall within the guidelines outlined in our Code of Ethics for Social Work practice.
• Act as a resource on mental health, wellness, and harm reduction inquiries from staff, faculty, students, and community members. Provide guidance and relevant information to students, faculty, staff who seek guidance or express concern about a student.
• Consult, provide guidance, and assist with students who are exhibiting difficult, challenging, and disruptive behaviours.
• Initiate, coordinate, and provide case management services for incoming and outgoing referrals to and from community agencies including community counselling services, addiction services, transition team, and the Dube Centre.
• Respond, support, and coordinate care for victim/survivors and respondents of sexual and gender-based violence.
• Ensure charting is entered accurately and in a timely manner into the electronic information system(s).
• Maintain and update various statistics regarding delivery of service.
• Continue to develop and maintain partnerships and relationships with on campus resources and off campus (community) resources.
• Contribute to the continuous improvement of processes ensuring services meet professional and industry standards.
• Assist with the creation and delivery of orientation, first year transition and student retention strategies and initiatives
• Other duties as assigned by the Director, Student Affairs and Outreach

Education: A master\'s degree in social work. Will consider a degree in social work with a minimum of 5 years\' experience working in the field of mental health with case management and workshop delivery experience. A certified facilitator for Mental Health First Aid, ASIST and/or safeTALK would be an asset.

Experience: A minimum of 5 years\' experience working in the field of mental health with case management and workshop delivery experience. Additional experience working collaboratively with community partners and multi-disciplinary teams is required. Experience within a post-secondary environment would be an asset. Must have the following demonstrated knowledge: coaching, crisis intervention, and case management practices & strategies; and thorough understanding of developmental issues of late adolescence (e.g. relationships, mental health, disordered eating, transition, etc.). Knowledge on student life cycle; familiarity with USask policies and procedures; and on and off campus support services would be an asset.

Skills: Excellent oral and written communication skills and interpersonal skills; strong assessment skills and the ability to make sound decisions regarding the care of others. Strong organizational skills, time management skills, and crisis intervention and case management skills are essential in working in this high-volume, high-demand environment. Being resourceful and paying attention to detail; ability to work in a high stress environment; proactive with the ability to take initiative; work independently with minimal supervision; a proven ability to work cooperatively with others in a multi-disciplinary team environment; ability to set priorities and follow through on accountabilities; and maintain a high degree of confidentiality are essential. Being able to manage difficult and sensitive situations with tact and diplomacy.

This position is in scope of the ASPA.

Department: Student Affairs and Outreach
Status: Term maternity leave replacement of up to 12 months, with the possibility of extension
Employment Group: ASPA
Full Time Equivalent (FTE): 1.0
Salary: The salary range, based on 1.0 FTE, is $64,107.00 - 100,169.00 per annum. The starting salary will be commensurate with education and experience.
Salary Family (if applicable): Specialist Professional
Salary Phase/Band: Phase 2
Posted Date: 6/23/2023
Closing Date: 7/7/2023 at 6:00 pm CST
Number of Openings: 1
Work Location: On Campus

The successful applicant will be required to provide the following current verification(s) where \'Yes\' is indicated below. Further information is available at:

Criminal Record Check: Not Applicable
Driver\'s License and Abstract Check: Not Applicable
Education/Credential Verification: Not Applicable
Vulnerable Sector Check: Not Applicable The University is committed to employment equity, diversity, and inclusion, and are proud to support career opportunities for Indigenous peoples to reflect the community we serve. We are dedicated to recruiting individuals who will enrich our work and learning environments. All qualified candidates are encouraged to apply; however, in accordance with Canadian immigration requirements, Canadian citizens and permanent residents will be given priority. We are committed to providing accommodations to those with a disability or medical necessity. If you require an accommodation to participate in the recruitment process, please notify us and we will work together on the accommodation request. We continue to grow our partnerships with Indigenous communities across the province, nationally, and internationally and value the unique perspective that Indigenous employees provide to strengthen these relationships. Verification of Indigenous Membership/Citizenship at the University of Saskatchewan is led and determined by the and Standing Committee in accordance with the processes developed to enact the policy. Successful candidates that assert Indigenous membership/citizenship will be asked to complete the verification process of Indigenous membership/citizenship with documentation. The University of Saskatchewan\'s main campus is situated on Treaty 6 Territory and the Homeland of the M\xc3\xa9tis. We pay our respects to the First Nations and M\xc3\xa9tis ancestors of this place and reaffirm our relationship with one another. Together, we are uplifting Indigenization to a place of prominence at the University of Saskatchewan.

University of Saskatchewan