Job Description

Referred applicants must not apply directly to this role. All referred applicants must use their unique referral link generated when they are referred by an existing colleague.

Location: 243 Consumers Road, Toronto, Ontario, M2J 4W8

At Shoppers Drug Mart, we\xe2\x80\x99re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we\xe2\x80\x99re caring and supporting our customers in new ways every day.
With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it\xe2\x80\x99s a great place to work. We\xe2\x80\x99re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

Why this role is important?

Term Length: 4 months
Term Start: May 8th, 2023
Term End: August 18th, 2023

*COVID Vaccination Status / Return to Office*:COVID-19 is a serious condition and has had a devastating impact on Canadians and others across the globe. As a leading Health and Wellness provider for millions of Canadians, our goal is to help all Canadians "Live Life Well".

As of March 2022 Loblaw has adopted the following Hybrid working model (a combination of working between the office and remotely). Colleagues will continue working remotely up to 2 days a week, while spending the other 3 days in the office.

Reporting directly to the Senior Manager, Store Communications, the incumbent acts as the gatekeeper for written (intranet and email) communications to Shoppers Drug Mart/Pharmaprix Associate-Owners and management teams. The incumbent reviews the quality and quantity of all messages to ensure operational consistency, accuracy, maximum understanding, and implementation at store-level. The incumbent maintains standards and protocols for store intranet, Store Communications email communication processes, and communication-related projects as assigned.

We are a leader in retail and pharmacy. Well-known and convenient, with an extensive store network servicing the needs of Canadians.
We are a Canadian success story of over 50 years, created by recognizing needs, building relationships and focusing on doing what\xe2\x80\x99s needed to deliver.

And our Operations team delivers.

We\xe2\x80\x99re a key part of ensuring our stores have what they need when they need it, and provide a wide range of support to our network of stores.

Whether in regional operations in the field in specialist roles for our Associate Owners and their stores, or in National Operations at Central Office working on delivery and process, the Operations team builds relationships, takes responsibility and gets things done.

Our Operations structure allows you to feel like you\xe2\x80\x99re running a business, gaining valuable and broader exposure to all business functions like sales, HR, finance, supply chain and distribution, that you are unlikely to experience elsewhere.

Your ownership of your role and responsibilities is something that will allow you to deliver and feel fulfilled, knowing how you directly contribute to our success.

Shoppers Drug Mart is one of the most recognized and trusted names in Canadian retailing, with over 1,300 Shoppers Drug Mart and Pharmaprix stores in each province and two territories. We are one of the most convenient retailers in Canada, proudly serving Canadians who believe being healthy means looking and feeling good.

We are hiring a Co-op Student, Store Communications \xe2\x80\x93 National Operations

Duties:

• Plans and implements all aspects related to intranet and email communications to stores (English and French); including daily publishing and email distribution accurately and in accordance with the established guidelines, expiring outdated content, maintaining mailing lists, assisting the various corporate and regional departments in the development, formatting, and organization of content, and updating required changes or additions to ensure communications to the stores is accurate and timely.
• Reviews all corporate store communications to ensure accuracy and intent, and identifies communications that may be operationally challenging, require further clarification or investigation, or does not adhere to the Store Operating Standards.
• Work with National Operations department or other departments to investigate and complete Operations or communications related projects, as assigned.

Skills and Experience:

This position requires a demonstrated level of initiative and judgment in order to organize and prioritize tasks, workload and projects. Courtesy, tact and diplomacy are required in dealing with colleagues in every day working relationships.

• Requires an understanding of inter-related work processes to be able to adapt to differing assignments.
• Requires specialized interpersonal skills to resolve situations with colleagues where there may be some level of conflict, stress or uncertainty.
• Provides solutions by using imaginative approaches where constructive thinking and innovation are required.
• Professional manner, tact, diplomacy and discretion in dealing with Associates and colleagues.
• Draws on a number of known options to solve problems and to develop improvements.
• Adaptable to set and prioritize work with varying exceptions. Able to work with diverse personalities and styles.
• Communicates, with clarity, verbally and in one on one or group situations, or over the telephone.
• Communicates well in writing by composing clear documents; facility with editing and/or proof-reading is required
• French-speaking an asset.
• Retail experience an asset. Shoppers Drug Mart Store experience an asset.
• Advanced knowledge of: Microsoft Office Suite (Word, Excel, PowerPoint); Microsoft O365 (Outlook, OneDrive).

Education & Job Knowledge:
Post secondary education in equivalent to a college diploma in business/communications or related field.

Why work at Shoppers Drug Mart?
Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a competitive pay program and online learning through Academy.
Take ownership of your work and find more ways to care about your work, co-workers, customers and community.

How You\xe2\x80\x99ll Succeed:

At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.

If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.

Employment Type: Full time

Type of Role: Temporary (Fixed Term)

Shoppers Drug Mart Inc. recognizes Canada\'s diversity as a source of national pride and strength. We have made it a priority to reflect our nation\xe2\x80\x99s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct \xe2\x80\x93 it reinforces what our customers and stakeholders expect of us.

Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.

Shoppers Drug Mart