For over 50 years, the Northern Lakes College vision has been to increase accessibility to educational opportunities. With 25 locations across northern Alberta, program sites throughout Alberta, and a unique Supported Distance Learning model, students can access quality educational opportunities without leaving their community. Students can study from the comforts of home, work, on the road, or from one of the many College locations. Northern Lakes College offers a variety of university transfer, diploma, and certificate programs, including Academic Upgrading, Business & Administrative Studies, Health & Human Service Careers, Pre-Employment & Apprenticeship Trades, Resource Technology, University Studies, and Continuing Education & Corporate Training certificates and courses. We support and promote professional development and wellness opportunities, and provide our employees with an attractive benefits plan and competitive salaries. The College service region offers numerous recreational activities for the entire family to enjoy!
Northern Lakes College has the following
full-time ongoing position
available:
Student Learning Assistant
Salary Range: $39,444 to $46,656 per year
September 22, 2025 to ongoing
Location: High Prairie
Qualifications:
A High School Diploma or equivalent and experience working with the public are required.
Experience with Microsoft 365 software is required.
Experience with teleconference and video equipment would be assets.
Experience working in educational environments would be an asset.
A combination of education, training and experience may be considered.
Nature and Scope of Work:
Provide various services to students, staff and the community including but not limited to course delivery, site management, student recruitment, marketing, and learning support.
Duties and Responsibilities:
Client Services
Customer service
Provide reception (phone, walk-in)
Handle inquiries
Provide information on College programs
Provide information on Continuing Education & Corporate Training
Counselling or education planning referrals
Schedule appointments for:
Educational planning
Career planning
Funding
Disseminate course/career information
Maintain educational/career resource libraries
Facilitate application forms
Contact applicants as needed
Applicant inquiry/follow up
Application and fee collection
Retention Services
Orient students to services and facility
Coach students in time management skills
Coach students in study skills
Provide library assistance
+ Provide students assistance for Computer use
+ How to access e-mail
+ How to access online classes
+ How to use Moodle for course work and accessing information
+ Provide Internet assistance and information on proper internet usage
+ Assist students in navigating the Northern Lakes College web site Arrange appropriate learning environments
Refer students to instructor(s) for remediation or learning consultant if required
Recruitment Services
Prepare local promotional materials
Make presentations to local groups
Distribute promotional materials
Represent Northern Lakes College at trade shows and job fairs
Other recruitment activities as required
Identify and report training needs and barriers
Community Education Committee (CEC) Services
Record CEC minutes
CEC agenda template
Contact CEC members for meetings
Set up facility for meetings
Prepare/disseminate agenda packages
Preparing the Student Learning Assistant report
Assist with Council of Community Education Committees (CCEC) report
Distance Delivery Services
Collect, store, proctor and return exams
Proctor online exams
Assist students and instructors with photocopying, scanning
Maintain Xerox Document Centres
Distribute, collect and return learning materials
Maintain student files
Arrange conferencing connections
Maintain/troubleshoot learning technologies
Site Management Services
Open and close facility/rooms
Arrange for and set up facility as requested
Maintain schedules and bookings for rooms, equipment and libraries
Assist in recording student attendance
Maintain administrative and educational supplies
Maintain generic campus supplies and learning resources
Maintain hosting supplies
Ensure security for equipment, resources, exams, etc.
Maintain generic campus supplies and learning resources
Maintain hosting supplies
Ensure security for equipment, resources, exams, etc.
Skills/Knowledge:
Excellent communication skills
Excellent customer service skills
Excellent organizational skills
Ability to work in a fast-paced environment
Contacts (Internal and External):
Northern Lakes College staff,
General public
Students
This position is covered under the Collective Agreement between Northern Lakes College and the Alberta Union of Provincial Employees.
Successful candidate must provide college or university transcripts and criminal record check to Human Resources prior to commencement.
Please submit a resume quoting the reference number NLC-2232 to: Northern Lakes College, Human Resources, 1201 Main Street SE, Slave Lake, AB T0G 2A3.
Alternatively, fax resume to 780 849-5881
Closing Date: September 10, 2025
Northern Lakes College thanks all applicants for their interest in employment; however, only those candidates selected for interviews will be contacted.
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