This is NOT a remote position. Please apply ONLY if you are available to work in-person.
A1-Global College of Health, Business & Technology, Hamilton is recruiting an experienced and ambitious Student Advisor / Admission Counselor to join our Team. Candidates should be open-minded individuals who see the potential in people and who believe in lifelong learning. You will be the initial contact for students who are looking to take admission in the fields of Healthcare, Business & Technology. This is a versatile, high-impact role responsible for ensuring students are progressing smoothly through their programs while supporting instructors, compliance, and the team behind the scenes. This is an in-person role.
We're looking for someone with strong ownership, critical thinking, and work ethic - someone who thrives in a dynamic environment and is comfortable working across programs, tracking student progress, and helping build structure as we grow.
This role is ideal for someone who is organized, reliable, and dedicated; and who understands the importance of accurate records, proactive problem-solving, and collaboration with instructors and staff.
It is the philosophy of A1-Global College to provide a unique educational path for students that will lead to successful job, performance and job satisfaction in Healthcare, Business, and Technology industries. A1-Global College is around for 30+ years in the education field.
Roles and Responsibilities including but not limited to the following (may vary by focus):
Provide personalized counseling and advising sessions to prospective students to empower them in making well-informed decisions
Guide students through the application & enrollment process
Clearly explain admission requirements, criteria, and deadlines
Supervise the collection and verification of all necessary documents
Organize and participate in admission events such as campus tours, open houses, information sessions and other off-site events
Maintain accurate records of prospective students, applications, and admissions statistics using CRM software or databases and by filing documents in physical folders as well as digitally.
Offer expert guidance on financial aid opportunities, scholarships, grants, and tuition assistance programs.
Follow up with prospective students via phone, email, or in-person meetings to address inquiries, provide updates, and offer support throughout the admission process.
Liaise with instructors and support academic scheduling logistics
Track and follow up on student progress, coursework, and attendance
Manage program-level communications and resource distribution
Support placement coordination and document readiness (as required)
Monitor onboarding tasks and academic compliance checklists
Respond to student inquiries and escalate academic issues when necessary
Maintain accurate records in student tracking systems and databases
Collaborate with admissions, finance, and compliance teams to ensure seamless transitions.
Provide information and assistance on financial aid options, with a focus on OSAP.
Assist with application processes and offer OSAP estimates to prospective students.
Monitor application statuses and follow up on missing documents.
Address financial aid inquiries and maintain accurate records.
Collaborate with and support the college's administrative team by maintaining accurate records and ensuring smooth financial aid processes.
Qualifications:
Bachelor's degree or equivalent professional experience
1-2 years experience in postsecondary education, academic advising, or program coordination preferred
Strong organizational, communication and time-management skills; able to prioritize tasks independently
Excellent verbal and written communication skills
High attention to detail; comfortable working with data and tracking systems
Strong problem-solving ability, particularly in fast-paced environments
Professional, responsive, and dependable under pressure
Post-secondary education in a relevant field (e.g., finance, administration, or education) is preferred.
Experience in financial aid or administrative roles is an asset.
Familiarity with OSAP processes is highly desirable.
Proficiency with Microsoft Office, Google platform and ability to learn new systems.
Fluency in
English
is required; additional languages will be an asset.
Soft Skills & Work Ethic We Value:
Highly reliable, self-directed, and organized
Brings
positive energy, accountability, and team spirit
Maintains professional boundaries with a student-first mindset
Able to work in a coordinated environment where communication and shared accountability are key
Calm under pressure and responsive to feedback
Works well independently and is a strong team player
Comfortable navigating ambiguity and process changes as the college scales
Communicates with clarity, empathy, and respect
Open to feedback and adaptable in a fast-changing environment
Committed to long-term contribution and willing to grow with the team
Position Details:
Full-time, in-person role
Salary range:
$41,000 - $44,000
annually (commensurate with experience and based on work week of 44 hours.)
Start date: Will be advised.
Location: Hamilton campus in-person*.
Why Join Us:
A1-Global College is an expanding and one of the
FASTEST GROWING
institutions dedicated to student support, academic excellence, and a strong team-oriented culture. As part of our academic team, you will play a central role in fostering student success by providing the guidance, structure, and accountability learners need to thrive in their programs. Additionally, you'll contribute to the development of systems, enhancement of processes, and the continued growth of the college.
If you're a proactive, detail-focused professional with a strong passion for student support and academic operations, we encourage you to apply!
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Benefits
:
Company events
Life Insurance
Dental care
Extended health care
On-site parking
Vision care
Schedule
:
8 hour shift
Monday to Friday
Saturdays from 11:00am to 3:00pm.
Sundays and statutory holidays, campus will be closed.
Ability to commute/relocate
:
Hamilton, ON: reliably commute or plan to relocate before starting work (required)
Experience
:
Student Advisor/Counsellor: 2 years (preferred)
Work Location
: Hamilton, ON in person.
Job Type: Full-time
Pay: $41,000.00-$44,000.00 per year
Benefits:
Dental care
Extended health care
Life insurance
On-site parking
Vision care
Application question(s):
With which Community Colleges / Private Career Colleges have your worked with?
What is your expected annual salary range?
Are you available to work on Saturdays?
How many years of Student Counselor/Advisor experience do you have?
Are you familiar and experienced with OSAP process?
Experience:
Student Counselor / Advisor: 1 year (required)
Work Location: In person
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