Job Description

Position Overview

The Undergraduate Programs Office in the Werklund School of Education is currently seeking a Full-time Regular Student Advisor/Program Promotion.

Reporting to the Manager, Undergraduate Programs in Education (UPE), the Student Advisor/Program Promotion works in a noisy, high traffic area with frequent interruptions and must allow for a flexible schedule, work may involve evenings and weekends. This position involves representing Undergraduate Programs in Education at career events in high schools and other venues, providing information on the admissions and registration processes as well as programs and services offered at the University. The incumbent will also be expected to offer front line advising services.

Under the direction of the Manager, the Student Advisor/Program Promotion plays a key role in the planning, development, implementation and oversight of undergraduate student recruitment strategies. The incumbent will advise prospective students on all aspects the undergraduate programs in Education including recruitment, advising, admission, certification and various other services. This position will liaise closely with other university support services, as well as other stakeholders in teacher preparation and certification (namely Alberta Education, the Alberta Teachers\' Association, and Teacher Qualifications Service).

Position Description

Summary of Key Responsibilities (job functions include but are not limited to):

Student Advising:

• Advising current and prospective students providing accurate information on the program; admission and/or registration requirements on the undergraduate programs and respond to questions. Providing referrals to other University services, where appropriate.
• Responding effectively to a high volume of telephone, email, and in-person inquiries from a wide variety of sources, working together with other Student Advisors to ensure inquiries are addressed in a timely and accurate manner.
• Evaluates complex student files with regards to admission to the programs, progression throughout, academic review, accurate registration, verification of graduation criteria, and recommendations for certification.
• Monitors student academic progress toward degree completion.
• Provides assistance on behalf of graduates to Alberta Education, Teacher Qualification Service, and other agencies, including completion of forms and/or providing letters verifying program requirements, number of courses taken, practicum hours completed, grade point average equivalencies in support of applications to graduate programs, program descriptions for out-of-province/country and certification.
• Maintains records and files to ensure that information is as up-to-date as possible, recognizing that this information must be kept accurate and current.
• Mentor and support new colleagues.

Recruitment:

• Recruiting qualified applicants to the BEd program and promote the Werklund School of Education at the University of Calgary as the Undergraduate Education program of choice using various tactics such as personal visits, presentations, one-on-one meetings, telephone, correspondence, volunteers and electronic media.
• Planning and targeting visits to strategically-defined regions meet the UPE student enrolment goals.
• Planning and implement UPE participation in You at UCalgary.
• Investigating invitations to attend education fairs and recommend to the Manager and/or Associate Dean, Undergraduate Programs in Education the Werklund School of Educations participation as appropriate.
• Identifying and target key contacts/organizations in the education profession to facilitate University of Calgary\'s recruitment initiatives, conversion strategies, and applicant follow-up.
• Developing a wide range of contacts within the University community; e.g., faculty offices, departments, faculty members, administrative areas, etc., to sustain both a broad information base about the University and to be able to draw on such resources as part of recruitment-related activity.
• Speaking to prospective BEd students answering their admission, program and career related questions. May provide pre-screening of application credentials to facilitate the application process.
• Keeping up to date with curriculum changes and admission requirements in order to promote the BEd program to prospective students and representatives from school jurisdictions.

Community Based Coordination:

• Coordination, preparation, and scheduling of summer cohort schedule in conjunction with Associate Dean, and Director Student Experience.
• Participate in Community-Based BEd Information/Orientation Sessions throughout the academic year.
• Travel, recruitment, and coordination for Community Based initiatives.

Qualifications / Requirements:

• Undergraduate degree in a related field is required, preference will be given to an Education degree.
• 3 - 5 years of directly related experience working with, coaching, and advising adult learners is required. Academic advising certification would be considered an asset.
• Experience in marketing and business development is an asset.
• Knowledge of industry, job market and associated trends, in order to target industries and employers, is required.
• Experience in making effective presentations and/or public speaking is required.
• Excellence in program/project administration is required.
• Proven record of providing superior customer service and answering detailed/complex enquiries in a student service area is required.
• Knowledge of Campus Alberta and the Canadian university system admissions criteria, university programs, and strong familiarity with Canadian and international educational system is required.
• Three to five years of experience with event and fair planning and public relations is required.
• Excellent organizational skills including ability to work independently, meet deadlines, coordinate a number of projects/programs simultaneously in response to changing/conflicting priorities is required.
• Demonstrated ability to be resourceful, creative, and flexible.
• Ability to work with minimal supervision, perform under pressure, plan ahead, and deal with difficult individuals while maintaining composure.
• Must be very comfortable in a highly computerized environment, including database management and online technology.
• An understanding of the University values, systems and practices as they relate to student affairs is required.
• A valid Class 5 driver\'s license (NOT have a learner\'s, probationary, graduated license, or motorcycle/moped only license), a clean driving record, valid Canadian passport, and the availability to travel for recruitment trips are all required.

Application Deadline: June 12, 2023

We would like to thank all applicants in advance for submitting their resumes. Please note, only those candidates chosen to continue on through the selection process will be contacted.

Additional Information

This position is part of the AUPE bargaining unit, and falls under the Specialist/Advisor Job Family, Phase 2.

To find out more about management and staff opportunities at the University of Calgary and all we have to offer, view our . For more information about the Werklund School of Education visit

About the University of Calgary

The University of Calgary is Canada\'s leading next-generation university - a living, growing and youthful institution that embraces change and opportunity with a can-do attitude. Located in the nation\'s most enterprising city, the university is making tremendous progress on its Eyes High journey to be recognized as one of Canada\'s top five research universities, grounded in innovative learning and teaching and fully integrated with the community it both serves and leads. The University of Calgary inspires and supports discovery, creativity and innovation across all disciplines. For more information, visit .

The University of Calgary recognizes that a diverse staff/faculty benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers that have been historically encountered by some people in our society. We strive to recruit individuals who will further enhance our diversity and will support their professional success while they are here. We encourage all qualified applicants to apply, however preference will be given to Canadian citizens and permanent residents of Canada.

Additional Information

This position is part of the AUPE bargaining unit, and falls under the Specialist/Advisor Job Family, Phase 2.

To find out more about management and staff opportunities at the University of Calgary and all we have to offer, view our . For more information about the Werklund School of Education visit

The University strongly recommends all faculty and staff are fully vaccinated against COVID-19.

About the University of Calgary

The University of Calgary is Canada\'s leading next-generation university - a living, growing and youthful institution that embraces change and opportunity with a can-do attitude. Located in the nation\'s most enterprising city, the university is making tremendous progress on its Eyes High journey to be recognized as one of Canada\'s top five research universities, grounded in innovative learning and teaching and fully integrated with the community it both serves and leads. The University of Calgary inspires and supports discovery, creativity and innovation across all disciplines. For more information, visit .

The University of Calgary has launched an institution-wide in line with the foundational goals of , committing to creating a rich, vibrant, and culturally competent campus that welcomes and supports Indigenous Peoples, encourages Indigenous community partnerships, is inclusive of Indigenous perspectives in all that we do.

As an equitable and inclusive employer, the University of Calgary recognizes that a diverse staff/faculty benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers that have been historically encountered by some people in our society. We strive to recruit individuals who will further enhance our diversity and will support their academic and professional success while they are here. In particular, we encourage members of the designated groups (women, Indigenous peoples, persons with disabilities, members of visible/racialized minorities, and diverse sexual orientation and gender identities) to apply. To ensure a fair and equitable assessment, we offer accommodation at any stage during the recruitment process to applicants with disabilities. Questions regarding [diversity] EDI at UCalgary can be sent to the ( ) and requests for accommodations can be sent to Human Resources ( ).

We encourage all qualified applicants to apply, however preference will be given to Canadian citizens and permanent residents of Canada.

University of Calgary