Job Description

Southlake is building healthy communities through outstanding care, innovative partnerships, and amazing people. We deliver a wide range of healthcare services to the communities of northern York Region and southern Simcoe County. Our advanced regional programs include Cancer Care and Cardiac Care and serve a broader population across the northern GTA and into Simcoe-Muskoka.
Our team of nearly 6,000 staff, physicians, volunteers, students and Patient and Family Advisors are committed to creating an environment where the best experiences happen. As a recognition of our commitment to quality and patient safety, we have received the highest distinction of Exemplary Standing from Accreditation Canada.
Job Summary
We are seeking a reliable and detail-oriented Senior Storesperson to lead daily operations within the Shipping and Receiving area of our Materials Management department. This role is essential in ensuring the timely and accurate delivery of supplies, equipment, and mail throughout the hospital, while also supporting and guiding receiving staff. The Senior Storesperson will act as a key contact for internal departments and external vendors, ensuring that service delivery is efficient, compliant, and aligned with organizational goals.
Primary Responsibilities
Delivery Accuracy
Verify incoming shipments from vendors before distribution to hospital departments, ensuring compliance with purchase orders and delivery standards.
Issue Resolution
Troubleshoot and resolve delivery and shipping concerns in collaboration with internal departments and vendors. Escalate complex issues as needed to the Coordinator.
Procedures & Policy Compliance
Maintain strong working knowledge of departmental protocols, including handling procedures for cytotoxic agents and narcotics. Provide guidance and training to staff.
Safety Oversight
Ensure all mechanical and material handling equipment is in safe, working condition and coordinate necessary servicing or inspections.
Communication & Liaison
Act as a liaison between internal departments, MMC, and vendors to coordinate deliveries, address concerns, and provide timely updates to staff regarding changes impacting materials flow.
Work Coordination
Allocate resources, prioritize tasks, and collaborate with team members to maintain a smooth workflow and meet service expectations.
Skills & Abilities

• Minimum of 5 years' experience in shipping/receiving, in a healthcare or hospital setting required.
• Leadership or frontline supervisory experience is an asset.
• WHMIS Certification
• Electric Pallet Jack Operator License
• Proficiency with computer-based shipping/receiving systems
• Working knowledge of Excel, Word, and inventory management systems
• Familiarity with medical and pharmaceutical supply chain operations

Qualifications

• Secondary School Diploma required.
• Post-secondary certificate or diploma in Supply Chain Management or a related field preferred.

Regular and reliable attendance is an expected requirement of this position.
At Southlake, we are committed to fostering an inclusive and accessible environment. We are dedicated to building a workforce that reflects the diversity of the community in which we live and serve, including those with disabilities. Southlake is committed to providing accommodations in all parts of the hiring process. If you require an accommodation, we will work with you to meet your needs.
It is the responsibility of all Southlake employees to work in a safe manner and promote health and safety in the workplace.
Please note: If you are selected to move forward in the recruitment process, a Southlake Talent Representative will contact you via email. Please double check any emails you receive from Southlake and ensure that the address ends in @southlakeregional.org or @southlake.ca. If it does not, we do not recommend responding as your email may not be sent to the Southlake team.

Skills Required