Job Description

Jenna Rae Cakes is looking for a

Store Supervisor

to join our sweet team at

Island Lakes!

If you're someone who loves creating magical customer experiences, bringing positive energy to every shift, and leading with kindness and confidence, we'd love to meet you! You'll be the on-site leader who keeps our shop running smoothly, ensures every guest feels welcomed and delighted, and supports a team culture that's uplifting, inspired, and full of joy.

Location:

Island Lakes - 20 Island Shore Blvd #9A

Availability:

Tuesday - Saturday, 8am - 4pm

What you'll do:

?? Create warm, memorable experiences for every guest, ensuring they feel welcome and cared for
?? Lead daily shop operations and support the team to keep everything running smoothly
?? Train and mentor staff on product knowledge, service standards, and best practices
?? Support and uplift the retail team, helping everyone work confidently and cohesively
?? Manage incoming food delivery app orders with efficiency and accuracy
?? Keep the shop sparkling, organized, and safe for guests and team members
?? Complete end-of-shift reports with the team and send them to the Assistant Manager
?? Communicate clearly with staff and leadership to support a positive, solution-focused environment

We're looking for:

?? A positive leader who brings enthusiasm and kindness to every shift
?? Someone who is passionate about customer experience and creating joyful moments
?? Strong organizational and problem-solving skills with a calm, proactive approach
?? Excellent communication and teamwork abilities
?? Someone reliable, motivated, and excited to support a growing team

Qualifications:

?? 1+ years in a customer-service-driven role
?? Previous leadership or supervisor experience is an asset
?? Ability to manage multiple tasks in a fast-paced environment
?? Experience in food service or retail is a plus, but not required

Perks

?? 30% staff discount
?? Fun work environment
?? MyHSA benefits

Job Type: Full-time

Pay: From $18.20 per hour

Expected hours: 40 per week

Benefits:

Store discount
Work Location: In person