Job Description

Job Overview

We are seeking an experienced and dynamic Store Manager to lead our retail team. The ideal candidate will be responsible for overseeing daily operations, driving sales performance, and ensuring exceptional customer service. This role requires strong leadership skills, a passion for retail, and the ability to manage a diverse team effectively.

Duties

Lead and motivate the store team to achieve sales targets and maintain high levels of customer satisfaction. Oversee all aspects of store operations including merchandising, inventory management, and cash handling. Manage recruitment processes including interviewing, hiring, and training new staff members. Develop and implement effective marketing strategies to enhance store visibility and drive foot traffic. Ensure compliance with company policies and procedures regarding payroll, budgeting, and administrative tasks. Maintain accurate records of sales, inventory levels, and employee performance. Foster a positive work environment that encourages teamwork and professional development. Handle customer inquiries and complaints with professionalism and efficiency. Monitor pricing strategies to ensure competitiveness in the market while maximizing profitability.

Qualifications

Proven experience in retail management or a similar supervisory role. Strong negotiation skills with the ability to influence others positively. Bilingual or multilingual capabilities are preferred to enhance customer interaction. Proficient in POS systems, cash handling, and bookkeeping practices. Excellent communication skills with a focus on customer service excellence. Strong organizational skills with the ability to manage multiple tasks effectively. Experience in merchandising, purchasing, pricing strategies, and sales management. Familiarity with training & development practices for team growth. Ability to demonstrate leadership qualities while managing time effectively. This is an exciting opportunity for an individual looking to advance their career in retail management while making a significant impact on our store's success.
Job Types: Full-time, Permanent

Pay: $19.50 per hour

Expected hours: 30 - 40 per week

Language:

French (preferred)
Work Location: In person