Job Description

Looking for an exciting and fulfilling place to work? You\'ve come to the right place!

We love working with ambitious people who love food as much as we do. Whether it\'s your first job or you\'re ready for a new challenge, we have a career to fit your life.

Launched in 2010, FreshCo\'s commitment to delivering top quality products with lower prices and superior service to customers makes FreshCo stores a great place to work. Today, FreshCo and its franchise partners proudly operate 142 stores across Alberta, Ontario, Manitoba, Saskatchewan, and British Columbia.

Ready to Make an impact?

The Store Operator will work to provide/ communicate strategic direction and vision for the store. The Store Operator will ensure operational excellence in retail merchandising, inventory management, and customer relations. The Store Operator will Coach and develop Department Managers to provide superior customer service and shopping experiences through execution of strategy, customized for the local market, while achieving budgeted financial results. The Store Operator actively contributes to an environment of employee and customer engagement.

Here\'s where you\'ll be focusing:

People Leadership

• Create a coaching and development culture for all store employees which embraces a passion for food

• Work with the Store Manager to communicate operational requirements, operational changes, and store vision throughout the total store

Customer Offering

• Understand and respond to local market needs and competition

• Ensure superior execution of the retail commercial programs and provide feedback and recommendations to appropriate parties

• Role model, coach, and reinforce customer service expectations on a daily basis for all staff

• Ensure community presence by working with store management and community partners to host/ support community events

• Create a shopping experience that engages your customers in a way that enhances loyalty, sales, and profit

• Execute winning conditions

• Execute SMART Initiatives

Policy/ Regulatory Adherence

• Ensure all applicable company policies and procedures are communicated and adhered

• Ensure that OH&S, food safety, and other regulatory requirements and procedures are implemented and maintained

Financial

• Ensure efficient operation of the business to achieve all financial targets and deliver on budgeted KPIs.

Personal/ Professional Development

• Thoroughly understand all relevant company programs

• Attend training as required

• Maintain knowledge of current industry trends

• The Store Operator takes ownership for their development requirements

• Total store operations training
• Completion of all online testing with an overall average of 85%

• Participate in Powertalk and LMI training

• Completion of Store Operator routines and acting Store Operator role.

Employee Engagement

• Be known as the \xe2\x80\x9cemployer of choice\xe2\x80\x9d by actively supporting an environment of employee engagement

Other

• Other duties as required

What you have to offer:

• Above average communication skills (both oral and written)

• Full knowledge of retail operations and skills

• Proficient use of Microsoft Office suite

• Working Knowledge of SAP
• High School Diploma

• Completion of the Store Operator Assessment process

FreshCo. and its franchise partners offer teammates competitive total compensation packages that will vary by role, location, and store ownership. Some websites share job opportunities and may provide salary estimates without our knowledge. These estimates are based on similar jobs and postings for general comparison, but these numbers are not provided by or monitored for accuracy by the store owner/operator. We look forward to discussing the specific compensation details relevant to this role with candidates who are selected to move forward in the recruitment process.

We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.

Sobeys