Store Manager/assistant Manager

Markham, ON, Canada

Job Description

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Bake Code Chatime is a collaboration between the world renowned bubble tea franchise Chatime and the modern Euro-Asian Bakery Bake Code. Chatime is recognized as one of the finest authentic Taiwanese bubble tea shops in the world and we are looking for enthusiastic, motivated & passionate people to join our team! In this role, you will be required to fill in the team. Responsibilities:
  • Greet guests with fast, friendly personalized service.
  • Have strong working knowledge of our whole menu to help customers with their order, choosing what they would like, educating them on what we make and serve and what their options are.
  • Work in a fast paced, high-volume bakery & bubble tea shop
  • Prepare all menu items to standard
  • Maintain health and safety standards in work areas
  • Be professional, polite and reliable
  • Teamwork is a must, contributing to quick and efficient service as well as positive team morale
  • Performs the Team Leader position
  • Creates weekly staffing schedules
  • Responsible for ordering and ensures that materials never run out (no stockouts)
  • Manages overall staff roster and identifies when new staff hiring is required
  • Leads staff engagement initiatives including Employee of the Month and organizing monthly staff events
  • Controls store costs and fills out the End Of Month store reporting
  • Collects and tracks all monthly costs (including dairy, ice, shipments)
  • Tracks all incoming orders
  • Collects all information all order information to complete EOM reports
  • Identifies local advertising/event opportunities to increase sales
  • Must contribute to succeeding in meeting daily targets and goals, while working together as a team to achieve exceptional results
  • Leads staff evaluations and works with store owners/regional managers on salary related decisions
  • Works with regional managers to solve issues and develop future initiatives
  • Fills a position during their shift
Requirements and Qualifications:
  • Positive attitude with a strong work ethic, friendly, hardworking, trustworthy and fun.
  • Work well under pressure with a team, in a fast environment.
  • Excellent communication and customer service skills
  • Strong passion for coffee and serving a fun, memorable experience
Opportunities to grow within our company with promotions (WE LOVE TO PROMOTE WITHIN!) NOTE: Ability to speak Chinese (Cantonese or Mandarin) is preferred. Job Type: Full-time Salary: $19.00-$21.00 per hour Benefits:
  • Discounted or free food
  • Flexible schedule
  • On-site parking
  • Store discount
Schedule:
  • 8 hour shift
  • Day shift
  • Evening shift
  • Holidays
  • Monday to Friday
  • Morning shift
  • Night shift
  • Weekend availability
Supplemental pay types:
  • Bonus pay
  • Tips
Experience:
  • Food management: 1 year (preferred)
Work Location: In person

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Job Detail

  • Job Id
    JD2154465
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Markham, ON, Canada
  • Education
    Not mentioned