Job Description

Established since 1879,

Birks

is a luxury jewellery store whose reputation is built on quality, exclusivity, unique design and excellence in service. We pride ourselves in offering meaningful experiences and in building intimate relationships with each and every one of our clients.

As the Store Manager for our new

Chaumet boutique

opening in

March

at

Oakridge Park Mall

in

Vancouver

, you will get to embody our

belief in the promise of a brighter tomorrow through each interaction. As such, you will get to work in a highly motivated team that values excellence, hard work and team work.

ARE YOU OUR HIDDEN GEM?

The

Store Manager

assists the Store Director with the daily store operations, with a major focus on providing excellent customer service and fostering a professional and pleasant working environment for all staff members. The Store Manager creates a refreshing experience for clients and a heartwarming environment for employees where they see their potential grow.

To do so, the Store Manager will be expected to...

Develop, organize and manage a high-volume retail store Drive, lead, motivate and develop staff to become leaders in luxury jewelry sales
Foster an environment that puts the client at the forefront

Develop meaningful relationships with each and every client
Manage store operations, business development, client relations and promote the store within the community Achieve or exceed sales targets continuously Responsible for supporting the hiring and recruitment process for the store, including screening and interviewing candidates.

Our ideal candidate has...

Five (5) years of retail sales experience, luxury retail and/or jewelry experience is preferred Strong working knowledge of the English language. Knowledge of Cantonese & Mandarin will be considered an asset. A Bachelor's Degree in Operations Management, Business Administration OR other relevant education; Strong team values and leadership skills; Ability to offer an exceptional client service that is both unique and memorable Excellent interpersonal, communication and writing skills; A solid knowledge of the MS Office suite (Excel, MS Word, Outlook) A goal oriented and sales driven mindset but understands that truly caring about clients and exceeding their expectations is key to their success.

OUR PROMISE OF DELIGHT

In return for your commitment to excellence, we offer:

Competitive earnings, including commissions and bonuses Social benefits Wellness program Award and recognition programs Innovative and unique training programs Employee discounts

At

Birks

, you will find a management team that truly cares about your professional growth. You will be empowered to be yourself, in order to offer excellent customer service and to create an experience that will build long-lasting client relationships.

Come join us at

Birks

, and

let your true self shine!