Job Description

The Store Manager in our Vancouver Kitsilano location is responsible for growing profitability by leading all aspects of daily and strategic operations within their location. They oversee all employees within their location to maximize effectiveness and reach objectives.

This position is suited to a leader who is passionate and hands-on when it comes to driving business and delivering the finest client experience. The Store Manager drives and maximizes business by working closely with all cross-functional partners, including Operations, Visual Merchandising, Human Resources, and Finance, to set up their store and team for success.

Salary range is typically $50,000 - $65,000 per annum, with additional incentive earnings available. Compensation is based on relevant experience, job-related skills, location, and performance. Candidates who bring exceptional, directly transferable skills and experience may be considered for the top of the wage range. Employee perks can include a comprehensive benefits package, generous discounts, a Friends & Family program, a fitness allowance, contests, and the opportunity to work in a dynamic, growth-focused environment.

Duties and responsibilities include:

Lead and support a team of 7-10 employees through delegation, open dialogue, career-oriented discussions, and regular performance management and evaluation Meet sales targets while developing and maintaining exceptional client relationships Turn casual shoppers into loyal clients through genuine and reliable clientele practices Manage client expectations with client returns and repairs through prompt repair service turnaround Identify and prioritize store needs to accomplish business objectives efficiently and effectively Act as ambassador of the gravitypope brand both in and outside of work through positive community involvement Oversee stocking shelves and shipping and receiving to ensure efficient inventory movement Maintain a safe, clean, organized and saleable showroom and stockroom
Recruit, onboard, train and schedule employees as needed

Prioritize administrative work so deadlines can be met without the compromise of sales Evaluate and alter work processes to maximize efficiency Manage a budget and oversee store maintenance Eliminate loss through effective loss prevention practices and incident reporting Ensure timely processing of all product to ship and E-Commerce curbside pickup orders

The ideal candidate would possess the following qualifications:

Minimum 3 years of experience in a retail environment Minimum 2 years of experience in a managerial role Post-secondary degree or diploma in a related field would be considered an asset Proficiency with Microsoft Office applications Experience with integrated retail and point of sales software platforms is an asset Familiarity with gravitypope product, clientele, and brand
Excellent communication and client service skills

Ability to multi-task and prioritize, as well as ensure a high quality of work completed within an acceptable timeframe High attention to detail Strong understanding of the retail industry
gravitypope is dedicated to ensuring all employees are valued, appreciated and free to be who they are at work. We are committed to building a solid environment that supports inclusivity and diversity. This means we will not discriminate against anyone regardless of their gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship or any other aspect which makes someone unique.

We thank all applicants for their interest. However, only candidates selected for interview will be contacted.

Job Types: Full-time, Permanent

Pay: $50,000.00-$65,000.00 per year

Benefits:

Casual dress Company events Dental care Employee assistance program Extended health care Life insurance Paid time off Store discount Wellness program
Work Location: In person