Job Description

Location:

Kitchener, ON, CA, N2C 1X1

Req ID:

52140

Jobs by Category:

Retail

Job Function:

Retail

Status:

Full Time

Schedule:

Regular



Description



What does it mean to join Mobile Klinik powered by TELUS?



Our goal is to provide Canadians with an excellent experience



We are passionate about people - our customers, our communities, and our team



We work tirelessly in our stores to provide best in class service to our customers, and in our communities to enrich the lives of Canadians with all acts of kindness - big and small



What's in it for you?



Incredibly satisfying compensation, regular bonuses, contests and incentives



Discounts on the coolest & newest wireless technology here at TELUS



Team Member-led Resource Groups (TRG) support team members who identify as women, Indigenous, individuals of varying abilities, newcomers, Black and LGBTQ2+ or are an ally



Flexible & customizable medical, vision and dental benefits that include massage therapy and $5000 for mental health support



Maternity and parental leave top?ups, fertility treatment coverage, and gender affirmation coverage



TELUS pension and share purchase plan



We provide paid training to ensure your success



And so much more



Responsibilities



Deliver on key performance indicators and sales targets



Enable a best-in-class customer experience



Create an environment where team members feel valued, can grow and function well as a team



Be the face to the community in the area your store operates



Develop referral relationships, execute promotions, and ensure top-of-mind awareness for Mobile Klinik



Lead the team on the customer journey by ensuring the best-in-class repair, care, sales, and services



Develop expert-level knowledge and lead the execution of the store processes, policies, and procedures



Manage inventory, including receiving and ordering parts and products, including Certified Pre- owned phones and accessories, efficiently and effectively



Working hours and locations



Opportunity to work with all of our brands



Work a flexible schedule, which includes evenings and weekends



Hours vary by location and time of year



Shift coverage at nearby locations



What you can expect after you apply



Our recruitment process consists of a multi-layered approach during which we are happy to provide accommodations as needed

Base Salary:

$42,000 - $53,000

Bonus Pay:

Monthly bonuses based on scorecard



Please note that the compensation shown in the job posting is effective April 2025 and may be subject to change. Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience.



You will be successful if you are...

a self-starter ? motivated ? engaging ? goal-oriented ? inspiring ? adaptable ? ready for a career ? positive ? supportive ? team player ? eager ? resilient

Job Type:

This is for a current vacancy



A bit about us

We're a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.



You'll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We're committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you're helping us make the future friendly.

Note for Quebec candidates:

if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.