Job Description

We are

The Colombian

. We are a values-based company and our expectations are to be intentional with our values.

We pursue excellence We work as a team We put on the show We are grateful
The Colombian is seeking a Store Manager for their high volume, fast-paced, locations in Edmonton. We are a brand that knows how to turn coffee into pure magic. We're not just your average coffee company, we're here to create a vibrant community that thrives on the power of connection. We are a values based company who is focused on retail growth, looking for the right applicant who can take ownership over our cafe, working within a multi-cafe structure.

Successful applicants for this role will be required to attend multiple in-person interviews and a trial shift.

Summary:

40 hr/week salaried position The Store Manager partners with the Operations Manager and the Director to ensure a seamless operation of the cafe and to meet and exceed the goals of the business by ensuring alignment with the mission and vision of The Colombian. This is a hands-on position, responsible for leadership of cafe operations with customer service at the forefront A successful store manager at The Colombian will have a positive, solution driven mindset, ownership over the store, and eagerness to work within the values of The Colombian.
A successful Store Manager will:

Manage inventory, personnel, and day to day operations of the store Lead on shift training for new-hire shadow shifts, assist with off-shift, after hours beverage training. Maintain a Training Passport with each new employee. Set the example to the whole team of how The Colombian greets and takes care of customers. Provide a high level of customer service with the company values as the guiding principles. Guides the cafe team with wording, vocabulary, and demeanor. Have complete and ongoing awareness of current menu, merchandise and coffee options for the purpose of teaching and guiding the team and customers in their experience. Prepare foods, beverages and baked goods to the high standard laid out by owners and Operations Manager. Communicate and maintain standards with all employees. Looks for ways to improve customer experience through presentation of menu, cafe, and cleanliness. Clean and maintain the desired environment adhering to AHS regulations. Cafe is kept organized, tidy, and well-stocked under their watch.
Requirements:

Customer Service experience: 2 years Food safety experience: 1 year Inventory management and Merchandising experience: 1 year A strong interest in customer experience Strong time management, organization, and problem solving skills
Benefits:

Full time, permanent, Salaried position Shared tip pool Extended health and dental care Leadership training Store discount Company perks
Job Types: Permanent, Full-time

Benefits:

Dental care Extended health care Life insurance Paid time off Vision care
Schedule:

Weekend availability
Supplemental pay types:

Tips ($6/hr)
Ability to commute/relocate:

EDMONTON, AB: reliably commute or plan to relocate before starting work (required)
Experience:

Customer service: 1 year (required)
Job Types: Full-time, Part-time

Pay: From $40,000.00 per year

Expected hours: No less than 40 per week

Benefits:

Dental care Flexible schedule Paid time off Vision care
Application question(s):

Tell us something you read about on our blog on our website, and what you found interesting about it?
Work Location: In person