Job Description

About us

We are a family owned and operated local franchise with 4 other A&W restaurants in our group. We support the development of our employees and strive to meet our customers needs for fast and delicious food. We have a strong management team to coach and train new members and to provide help when they need it.

The Restaurant Manager is responsible for generating performance which exceeds customer's expectations while maintaining Operating Standards, achieving financial results and developing an outstanding team.

NATURE AND SCOPE OF POSITION

This position reports to the Franchisee

The restaurant's Assistant Manager and/or Assistant Manager Trainee report directly to this position. Also reporting to this position are all hourly paid employees including shift supervisors.

Critical to success in this position are an ability to manage and lead a large, diverse, and customer focused team in a high volume business environment in which an excellent working Climate is a key. Also required is an ability to read and understand financial statements. A proven ability to problem solve, innovate and implement change to improve the success of the business is also critical. Finally a high proficiency in selecting, training and developing people is a key.

The Restaurant Manager must hold a valid driver's license and have regular access to a car. This position is located at the CBS franchise.

PRINCIPAL ACCOUNTABILITIES

This position is responsible for:

Human Resources:

1) Develop and maintain a safe, healthy, and motivating work environment through high personal standards of integrity and effective communication

2) Effectively manage the restaurant team utilizing best practices in recruitment, selection, training, delegation, coaching, performance reviews and developing promotable staff and management

3) Building an outstanding Climate where responsibilities are shared and problems are resolved, members are motivated and results are owned by individuals and the group. The manager builds his/her Team through strong application of A&W policies and procedures.

Customers

1) Maintain A&W Customer Service Standards including caring customer service, speed of service, quality and consistency of food products and cleanliness of the restaurant

2) Develop the profile and reputation of A&W within his/her local trading area nad mall by building outstanding relationships in the community with customers and business neighbours. Earn respect as an employer in order to gain long term net sales growth and attract high caliber employees.

Financial Results:

1) Manage all aspects of the profitability of the restaurant including setting and achieving the Annual profit plan

2) Manage all variable and fixed costs and fixed assets associated with restaurant operation

3) Adhering strictly to clearly defined practices and procedures regarding the handling of cash in the restaurant and deposits of cash/receipts to the bank

4) Develops annually, with the area manager, a mutually agreed set of objectives

5) Responsible for the ongoing management of all restaurant administration systems ensuring the reporting and retention of accurate data and records

Best Operated Practice

Job Benefits

2 weeks paid vacation / personal leave per year

Access to Health, Dental & Life Insurance

RRSP contribution payable yearly in February

On the job training and mentoring including A&W Restaurant Manager Training Program

Additional bonus structure for meeting company targets

Car allowance available for company use of personal car

Salary Range: $38,600 -$ 44,850 base salary plus up to $5000 in additional benefits and bonuses

- Previous experience as a store manager or similar role
- Strong leadership skills with the ability to motivate and inspire a team
- Excellent communication and interpersonal skills
- Strong time management and organizational skills
- Proficient in math for handling cash transactions and managing inventory
- Knowledge of administrative tasks such as scheduling and inventory
- Experience conducting interviews and hiring new employees

Job Types: Full-time, Permanent

Pay: $38,600.00-$44,850.00 per year

Benefits:

Dental care Discounted or free food Extended health care Flexible schedule Paid time off Profit sharing Store discount
Ability to commute/relocate:

Conception Bay South, NL A1W 3A5: reliably commute or plan to relocate before starting work (required)
Education:

Secondary School (preferred)
Experience:

Retail management: 1 year (preferred) Food handling: 1 year (preferred)
Licence/Certification:

Driving Licence (preferred)
Work Location: In person