Job Description

Store Manager

Home Health Care & Wellness Retail

Salary:

$70,000+ annually (commensurate with experience)

Position Overview

The Store Manager is responsible for the overall performance, operations, and customer experience of a home health care and wellness retail location. This role leads the store team, drives sales, ensures clinical and retail compliance, and delivers exceptional service to clients seeking mobility solutions, medical supplies, and wellness products.

Key Responsibilities

Lead, coach, and develop a team of sales associates and assistant managers Oversee daily store operations, scheduling, inventory control, and merchandising Drive sales performance, margins, and key performance indicators (KPIs) Ensure a high standard of customer care, particularly for clients with mobility, health, or accessibility needs Provide knowledgeable guidance on products such as wheelchairs, walkers, scooters, bracing, bathroom safety, and daily living aids Ensure compliance with applicable regulations (e.g., ADP guidelines, privacy standards, health & safety requirements) Manage vendor relationships, ordering, and inventory replenishment Handle escalated customer issues with professionalism and empathy Maintain accurate documentation, sales reporting, and cash controls Collaborate with regional leadership or ownership on business planning and growth initiatives
Qualifications & Experience

3-5+ years of retail management experien in medical supplies, home health care, or pharmacy retail Strong leadership, coaching, and people-management skills Proven ability to meet sales targets and manage store profitability Excellent communication and customer-service skills Comfort working with seniors, caregivers, and healthcare-adjacent clients Experience with mobility or medical products Computer proficiency (POS systems, inventory software, Microsoft Office)
Job Type: Full-time

Pay: From $70,000.00 per year

Experience:

retail management, home health care, or pharmacy retail: 3 years (required)
Work Location: In person