Job Description

What We Do

s.t.o.p. Restaurant Supply has paved a path into becoming the top provider of top-quality kitchen equipment and materials for many foodservice giants in the hospitality industry. Our primary mission is to continuously pursue growth and perfection in everything we do to provide nothing but the best for our clients.

Always on top of our game and putting the best interests of our customers first, s.t.o.p. Restaurant Supply promises an efficient and convenient online shopping experience for everyone. You can rely on our team of highly skilled professionals to exceed customer expectations by adhering to trustworthy and industry-established business practice.

What We Offer:

RRSP Plans Profit Sharing Program Comprehensive Flexible Benefits Paid Personal Days and Your Birthday! Annual Health & Wellness Benefit.

What it's all about:

As a Retail Supervisor, you will play a key role in supporting daily store operations, leading and motivating team members, and ensuring an outstanding customer experience. You'll assist Department Management with training staff, maintaining store standards, and achieving sales goals.

s.t.o.p. Restaurant Supply Ltd. is looking for a Retail Supervisor to join our team in our Sudbury location. Training is provided and ongoing.

The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.



The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.

What you'll do:

Supervise, train, and coach retail staff to deliver excellent customer service. Assist in scheduling and delegating daily tasks to ensure operational efficiency. Support inventory management, merchandising, and stock replenishment. Handle customer inquiries, resolve complaints, and ensure a positive shopping environment. Open and close tills; ensure cash handling procedures are followed accurately. Work closely with sales representatives and customers, both in-store and over the phone, to provide solutions and build strong relationships. Join and actively participate in the Health & Safety Committee to promote a safe workplace. Monitor sales performance and assist with strategies to meet and exceed targets. Enforce company policies, procedures, and health & safety standards. Various other admin tasks

Qualifications:

Friendly, outgoing with healthy sense of ambition to grow with our company. Excellent written and verbal communication skills Ability to address complaints and issues with effective solutions and a positive attitude Passion for delighting customers with above and beyond service Excellent time-management and prioritization skills Familiarity Excel and Word Strong mathematical skills Pleasant, clear voice * Experience with SAP Business One is helpful but not mandatory