Job Description

Niagara Falls-based Canadian Niagara Hotels Group of Companies is one of Canada's largest and most successful diversified entertainment businesses, with more than 2500 talented professionals spread across its various Hotels, Spas, Conference Centres, Restaurants, Craft Brewery and Distillery, Indoor Waterpark, City Touring, Entertainment and Specialty Retail businesses - with more to come! We are home to world-class brands including Marriott, Sheraton, IHG, Morton's, Milestones, Hard Rock Cafe, Rainforest Cafe, Hershey and Starbucks - to name a few. Regardless of what business or role you start with, career development opportunities and rewards are endless for people delivering exceptional guest satisfaction and attaining business results.

Responsibilities

Ensure courteous, efficient and quality service is provided to guests in a professional manner. Requires working directly with the Starbucks Manager to assist with delegating tasks and determining work schedules. Other duties as assigned.

Qualifications

Commitment to quality and hospitality during all interactions with customers and employees. Excellent interpersonal and communication skills when dealing with customers and employees. Excellent organizational and time management skills as well as the ability to work effectively under pressure. Working knowledge of computerized Point of Sales system, knowledge of micros preferred. Ability to work independently with minimal supervision as well as cooperatively within a team setting. Minimum of one year of experience in a supervisory position in the food service/hospitality industry. Must be able to work all shifts including weekends and holidays.

To learn more about Canadian Niagara Hotels Group of Businesses or view other current and future job opportunities please visit CNHCAREERS.CA



We also understand that diversity includes people with disabilities who might require reasonable accommodation in order to fully participate and contribute to their full capabilities or candidates for employment interested in reviewing or receiving information pertaining to careers at Canadian Niagara Hotels. This includes being able to fully participate in the Resort's candidate selection process, including personal interviews in many circumstances, wherever possible and practical. If you would like to receive information in another format or other communications supports please send an email to hr@niagarafallshotels.com or by telephone at 905-374-4446 extension 4850.