Organizational Unit
University of Victoria -> Student Affairs -> Campus Services
Location
University of Victoria - Victoria, BC V8W 2Y2 CA (Primary)
Posting Close Date
8 January 2026
Please note that positions will close at 4 p.m. on the closing date.
FTE
1.0
Salary Grade
$4,017.00 - $4,138.00
Additional Posting Information:
Limited to internal applications
Salary posted will be pro-rated based on FTE and achieved as per the collective agreement, if applicable.
Classification
PB5
Hours of Work
Wednesday - Friday 11:30 am - 7:30 pm; Saturday - Sunday 10 am - 6 pm
Employee Group:
CUPE 951 - Regular
# of Hires Needed
1
Category
Customer Service
About this Opportunity
The University of Victoria is one of Victoria's largest employers and one of Canada's best diversity employers. Together we are more than 5,000 dedicated faculty, librarians and staff supporting the University of Victoria's diverse academic programs, world-class research and commitment to civic engagement.
Job Summary
The Bookstore is the University's one-stop shop for books, supplies and stationery, clothing and giftware. In addition, The Bookstore Starbucks location provides coffee and a variety of snacks. The Bookstore offers services to faculty, students, staff, members of the local community, and is part of a greater community of campus service providers
Reporting to the Starbucks Manager, this position assists the Starbucks Operations Supervisor in supervising the daily operation in the high volume Starbucks located at the lower level of the bookstore. The Shift Leader is responsible for daily supervision of baristas in the Operations Supervisor's absence and assists in training of cafe employees. In addition, the Shift Leader prepares food and beverages, operates the cash register, operates the coffee machines, and completes light manual duties.
Job Requirements
Skills:
Excellent interpersonal skills and a service oriented attitude
Cash handling accuracy
Ability to work independently and within a team environment
Strong supervisory, interpersonal, customer service and training skills
Excellent communication skills, with the ability to address customer complaints
Specialized Knowledge/Education:
Good working knowledge of principles, techniques and practices of food preparation and storage
Working knowledge of cash, debit and credit card transactions and reconciliation
Must complete the specialized Starbucks training program
Food Safe Level 1 Certificate
Experience:
1 years relevant experience as a barista or an equivalent combination of education and experience
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