Job Description

Referred applicants should not apply directly to this role.All referred applicants must first be submitted through Workday by a current Loblaw Colleague.Come make your difference in communities across Canada, where authenticity, trust and making connections is valued \xe2\x80\x93 as we shape the future of Canadian retail, together. Our unique position as one of the country\'s largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well\xc2\xae.At Zehrs, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.The ideal candidate would be widely available for open (6:30 am onwards) and closing shifts (as late as 8:00 pm) on weekdays and weekends.Job Summary and MissionThis position contributes to Starbucks success by providing legendary customer service to all customers. This job creates the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. Models and acts in accordance with Starbucks guiding principles.Summary of Key ResponsibilitiesResponsibilities and essential job functions include but are not limited to the following:Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.Anticipates customer and store needs by constantly evaluating environment and customers for cues.Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer.Discovers and responds to customer needs.Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.Maintains a clean and organized workspace so that partners can locate resources and product as needed.Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards.Follows health, safety and sanitation guidelines for all products.Recognizes and reinforces individual and team accomplishments by using existing organizational methods.Maintains regular and punctual attendance.Summary of ExperienceNo previous experience required but an assetBasic QualificationsMaintain regular and consistent attendance and punctuality, with or without reasonable accommodationAvailable to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidaysMeet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodationEngage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communicationMeets required dress codePrepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredientsAvailable to perform many different tasks within the store during each shiftRequired Knowledge, Skills and AbilitiesAbility to learn quicklyAbility to understand and carry out oral and written instructions and request clarification when neededStrong interpersonal skillsAbility to work as part of a teamAbility to build relationshipsCore CompetenciesCustomer Focus: Delivers legendary service that meets and exceeds all customers\' expectationsEthics and Integrity: Adheres to Starbucks values, beliefs and principles during good and bad timesComposure: Remains calm, maintains perspective and responds in a professional manner when faced with tough situationsPersonal Learning: Takes personal responsibility for the continuous learning of new knowledge, skills and experiencesDealing with Ambiguity: Able to successfully function during times of uncertainty and changing prioritiesDecision-Making: Makes timely and quality decisions based on a mixture of analysis, wisdom, experience and judgmentInterpersonal Savvy: Builds effective relationships with all people; up, down and sideways, inside and outside of StarbucksResults Oriented: Gets results and achieves goals Physical RequirementsOur commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars \xe2\x80\x93 Environment, Sourcing and Community \xe2\x80\x93 and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values \xe2\x80\x93 Care, Ownership, Respect and Excellence \xe2\x80\x93 guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits \xe2\x80\x93 these are some of the many reasons why we are one of Canada\xe2\x80\x99s Top Employers, Canada\xe2\x80\x99s Best Diversity Employers, Canada\xe2\x80\x99s Greenest Employers & Canada\xe2\x80\x99s Top Employers for Young People.If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

Loblaw