Job Description

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve \xe2\x80\x93 we care.What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow\xe2\x80\x99s health today, we want to hear from you.Relevant du ou de la gestionnaire, syst\xc3\xa8mes de gestion de la qualit\xc3\xa9, le ou la stagiaire sera responsable d\xe2\x80\x99appuyer la num\xc3\xa9risation ou l\xe2\x80\x99am\xc3\xa9lioration des t\xc3\xa2ches li\xc3\xa9es au syst\xc3\xa8me de gestion de la qualit\xc3\xa9 et aux processus de qualit\xc3\xa9.Responsabilit\xc3\xa9s :

• Mettre en \xc5\x93uvre des am\xc3\xa9liorations et des transformations num\xc3\xa9riques dans les processus de qualit\xc3\xa9
• Assurer une formation et un soutien au personnel sur les nouveaux outils et processus num\xc3\xa9riques (Teams, applications de clavardage, Microsoft, Smartsheet)
• Participer \xc3\xa0 l\xe2\x80\x99entretien du syst\xc3\xa8me \xc3\xa9lectronique de gestion de la qualit\xc3\xa9 en produisant des rapports Excel, en faisant le suivi des bo\xc3\xaetes de r\xc3\xa9ception, en fournissant des outils pour \xc3\xa9valuer les tendances dans les demandes et en cr\xc3\xa9ant des communications et des pr\xc3\xa9sentations
• Responsable de l\xe2\x80\x99harmonisation et de l\xe2\x80\x99entretien des traqueurs
• Responsable de la traduction de documents au besoin
• Appuyer le processus de contr\xc3\xb4le des documents, y compris l\xe2\x80\x99\xc3\xa9mission, la distribution et l\xe2\x80\x99archivage des documents li\xc3\xa9s \xc3\xa0 la qualit\xc3\xa9 dans le syst\xc3\xa8me \xc3\xa9lectronique de gestion de la qualit\xc3\xa9
• Responsable de t\xc3\xa9l\xc3\xa9charger la documentation de mainlev\xc3\xa9e des bo\xc3\xaetes et des bo\xc3\xaetes de r\xc3\xa9ception
• Cr\xc3\xa9er et mettre \xc3\xa0 jour tous les documents li\xc3\xa9s aux fiches ma\xc3\xaetresses de m\xc3\xa9dicament dans le syst\xc3\xa8me de gestion de la qualit\xc3\xa9
• Contribuer \xc3\xa0 l\xe2\x80\x99entretien des proc\xc3\xa9dures normales d\xe2\x80\x99exploitation (PNE)
• Pr\xc3\xaater son assistance \xc3\xa0 l\xe2\x80\x99\xc3\xa9quipe de la qualit\xc3\xa9 dans l\xe2\x80\x99ex\xc3\xa9cution de t\xc3\xa2ches et processus quotidiens, notamment t\xc3\xa9l\xc3\xa9charger les sondes de temp\xc3\xa9rature, prendre des photos d\xe2\x80\x99\xc3\xa9tiquettes de produit et les ajouter (envoi ou t\xc3\xa9l\xc3\xa9chargement) aux dossiers de client
• Organiser et maintenir la documentation pertinente sur la r\xc3\xa9ception et les bonnes pratiques de fabrication pour le ou la sp\xc3\xa9cialiste de la qualit\xc3\xa9, y compris la num\xc3\xa9risation, le t\xc3\xa9l\xc3\xa9chargement et le classement
• Communiquer avec les parties prenantes \xc3\xa0 l\xe2\x80\x99interne et \xc3\xa0 l\xe2\x80\x99externe pour obtenir la documentation de r\xc3\xa9f\xc3\xa9rence manquante
• Appuyer l\xe2\x80\x99\xc3\xa9quipe de la qualit\xc3\xa9 par le suivi et la communication des \xc3\xa9ch\xc3\xa9ances li\xc3\xa9es aux \xc3\xa9carts, aux plaintes, au contr\xc3\xb4le du changement et aux actions correctives et pr\xc3\xa9ventives
• Participer aux v\xc3\xa9rifications et aux inspections internes pour assurer la conformit\xc3\xa9 aux bonnes pratiques de fabrication, aux bonnes pratiques de distribution et \xc3\xa0 d\xe2\x80\x99autres exigences r\xc3\xa9glementaires
• Contribuer \xc3\xa0 la collecte et \xc3\xa0 l\xe2\x80\x99analyse de donn\xc3\xa9es pour les param\xc3\xa8tres de qualit\xc3\xa9 et les indicateurs de rendement
• Effectuer le traitement des demandes SAP et LOA des clients, ainsi que l\xe2\x80\x99entretien des traqueurs
• Pr\xc3\xaater assistance au ou \xc3\xa0 la sp\xc3\xa9cialiste de la qualit\xc3\xa9 dans la pr\xc3\xa9paration des documents pour les projets de suremballage et d\xe2\x80\x99\xc3\xa9tiquetage conformes aux bonnes pratiques de fabrication
• Effectuer la v\xc3\xa9rification et la consignation des documents de lots re\xc3\xa7us dans le syst\xc3\xa8me de gestion de la qualit\xc3\xa9
• T\xc3\xa9l\xc3\xa9charger la documentation de fournisseur depuis diverses plateformes sur SharePoint
• Participer aux t\xc3\xa2ches administratives li\xc3\xa9es aux rappels, le cas \xc3\xa9ch\xc3\xa9ant
• Appuyer divers projets en cours en effectuant des t\xc3\xa2ches administratives attribu\xc3\xa9es par le ou la superviseur(e)

• Assurer la conformit\xc3\xa9 aux bonnes pratiques de fabrication
• Appuyer ou diriger des affectations et projets sp\xc3\xa9ciaux, au besoin
• Toutes autres t\xc3\xa2ches administratives ou li\xc3\xa9es \xc3\xa0 la qualit\xc3\xa9

Exigences minimales :

• Ce poste exige normalement une ann\xc3\xa9e d\xe2\x80\x99exp\xc3\xa9rience connexe

Comp\xc3\xa9tences additionnelles :

• Formation :

• \xc3\x89tudiant(e) inscrit \xc3\xa0 un programme d\xe2\x80\x99\xc3\xa9tudes postsecondaires en sciences de la vie ou en affaires r\xc3\xa9glementaires ou de qualit\xc3\xa9, en TI ou en am\xc3\xa9lioration continue; une inscription \xc3\xa0 un programme d\xe2\x80\x99\xc3\xa9tudes sup\xc3\xa9rieures est pr\xc3\xa9f\xc3\xa9rable

• Comp\xc3\xa9tences g\xc3\xa9n\xc3\xa9rales et techniques :

• Une excellente connaissance de la suite logicielle Microsoft : Outlook, Word, Excel, PowerPoint, Smartsheet, Teams
• Une compr\xc3\xa9hension approfondie des outils et technologies num\xc3\xa9riques (p. ex., l\xe2\x80\x99automation, l\xe2\x80\x99IA, l\xe2\x80\x99infonuagique)
• Une certification Six Sigma
• Un grand souci du d\xc3\xa9tail et de bonnes comp\xc3\xa9tences organisationnelles
• D\xe2\x80\x99excellentes aptitudes \xc3\xa0 communiquer \xc3\xa0 l\xe2\x80\x99oral et \xc3\xa0 l\xe2\x80\x99\xc3\xa9crit
• En mesure de travailler de fa\xc3\xa7on ind\xc3\xa9pendante et au sein d\xe2\x80\x99une \xc3\xa9quipe
• D\xe2\x80\x99excellentes comp\xc3\xa9tences en analyse et en r\xc3\xa9solution de probl\xc3\xa8mes
• La capacit\xc3\xa9 de traiter l\xe2\x80\x99information confidentielle avec discr\xc3\xa9tion

\xe2\x80\x8bLe titulaire de ce poste fournira un soutien quotidien aux clients internes et/ou externes \xc3\xa0 l\xe2\x80\x99ext\xc3\xa9rieur du Qu\xc3\xa9bec et/ou des \xc3\x89tats-Unis. Par cons\xc3\xa9quent, il/elle doit ma\xc3\xaetriser l\xe2\x80\x99anglais parl\xc3\xa9 et \xc3\xa9crit. Veuillez noter que le nombre de postes n\xc3\xa9cessitant des comp\xc3\xa9tences en anglais a \xc3\xa9t\xc3\xa9 limit\xc3\xa9 dans la mesure du possible.Reporting to the Corporate Quality Systems Manager, the intern, will be responsible for supporting any digitalization or improvement of the tasks related to the electronic quality management system and quality processes.Responsibilities:

• Implement digital transformations and improvement for the quality processes.
• Provide training and support to staff on new digital tools and processes (teams, chat app, Microsoft, Smartsheet\xe2\x80\x99s)
• Participate in the maintenance of the electronic quality management system by providing excel reports, tracking mailboxes, providing tools to trend requests, and creating communications and presentations.
• Responsible for harmonizing trackers and maintaining them.
• Responsible for translation of documentation as needed.
• Support the document control process, including the issuance, distribution, and archiving of quality documents in the electronic quality management system.
• Responsible for downloading release documentation from box and mailbox.
• Creation and update of all DMF related documents in the Quality Management System.
• Responsible for supporting the maintenance of the Standard Operating Procedures (SOPs).
• Support the Quality Team with daily tasks / processes such as but not limited to downloading of temperature loggers, photo taking of product labels and sending or uploading to client folders as applicable.
• Organizing and maintaining pertinent receiving and/or GMP documentation for Quality Specialist, including scanning, uploading, and filing where applicable.
• Communicate with internal/external stakeholders to obtain missing support documentation.
• Support Quality team by tracking and communicating deadlines for deviations, complaint, change control, and CAPA.
• Assist in internal audits and inspections to ensure compliance with Good Manufacturing Practices (GMP), Good Distribution Practices (GDP), and other regulatory requirements.
• Assist in the data collection and analysis for quality metrics and performance indicators.
• Processing of client SAP/LOA requests and maintenance of trackers.
• Provide support to Quality Specialist with documentation preparation for GMP secondary packaging and labelling projects.
• Screening and Logging of all received batch documentation in the Quality Management System.
• Upload of supplier documentation from different SharePoint platforms.
• Participate in Recall Process administrative tasks as required.
• Support different ongoing projects with administrative tasks as needed and as directed by the supervisor.

• Ensure GMP compliance.
• Support or lead special projects and assignments as needed.
• Any other related quality and/or administrative tasks

Minimum Requirement:

• Typically requires 1+ years of related experience.

Additional Skills:

• Education:

• Student enrolled in a life-sciences post-secondary or Quality/Regulatory Affairs , IT , continuous improvement, post-graduate program is preferred.

• Technical and Soft Skills:

• Strong Knowledge of Microsoft Suite: Outlook, Word, Excel and Power Point, Smartsheet, Teams.
• Strong understanding of digital tools and technologies (e.g., automation, AI, cloud computing).
• Six Sigma
• Strong attention to detail and organizational skills.
• Excellent written and verbal communication skills.
• Ability to work independently as well as part of a team.
• Strong analytical and problem-solving skills.
• Ability to handle confidential information with discretion.
• The incumbent of this position will provide daily support to internal and/or external clients outside Quebec and/or in the United States. Therefore, he/she must be proficient in spoken and written English. Please note that the number of positions requiring English language skills has been limited where possible

Career Level \xe2\x80\x93 IC Business Support \xe2\x80\x93 B2We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, pleaseOur Base Pay Range for this position$17.79 - $29.69McKesson is an Equal Opportunity EmployerMcKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson\xe2\x80\x99s full Equal Employment Opportunity policies, visit our page.Join us at McKesson!

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