Staffing Specialist - Scheduling (Healthcare Call Center)
Full Time
Fonemed is looking for a passionate and dedicated Staffing Specialist to join our growing team! We are looking for a motivated, organized and results driven individual with a positive attitude and previous experience scheduling for large groups. If this sounds like you, apply today!
Position Overview
As the Staffing Specialist, you will be responsible to generate and manage schedules for the contact center (call center) teams, based on our staffing requirements. You will be making staffing adjustments in accordance with the budget, daily staff levels, sick calls, call volumes and time off requests. This position is responsible for the creation and maintenance of schedules within our organization for both clinical and non-clinical teams located in the U.S and Canada.
Responsibilities:
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