Job Description

Bluewater Health, with locations in Sarnia and Petrolia, cares for the residents of Sarnia-Lambton. With close to 2,500 staff, Professional Staff and volunteers, Bluewater Health provides an array of specialized acute, complex continuing care, allied health and ambulatory care services. State-of-the-art facilities, which opened in 2010, contribute to Bluewater Health\'s Mission: We create exemplary healthcare experiences with patients and families every time. For more information about Bluewater Health, visit or follow us on Facebook and YouTube.The successful applicant will work in compliance with all relevant and applicable legislation and Hospital Policies and Procedures, will practice the Bluewater Health Standards of Performance Excellence and will fulfill their role within the Attendance Support Program parameters. The successful applicant will also possess effective communication and interpersonal skills, will have the ability to work independently and as part of a team, and will have strong attention to detail and accuracy.Each member of Bluewater Health is called to embrace patient and family-centred care in its fullest form. This includes using techniques and strategies to communicate \xe2\x80\x9cI care and I respect you,\xe2\x80\x9d providing information in a way patients and families can understand, listening to patients and families to learn what an exemplary healthcare experience means to them, and seeking their perspective throughout their stay and during improvement initiatives.Qualifications:

• Grade 12 graduate or equivalent required
• College Diploma in Medical or Office Administration preferred

Skill, Ability and Experience:

• Intermediate level proficiency using the MS Office Suite of products required
• Accurate Computer keyboarding skills required
• Previous clerical experience in a medical setting preferred
• Experience working with Staff Scheduling module and Collective Agreements preferred
• Experience working in a fast paced environment while successfully balancing priorities and meeting deadlines required
• Knowledge of Medical Terminology required

Principal Duties:

• Ensures staffing requirements of the unit(s) are met
• Works in collaboration within the Daily Operation Centre - Coordinators (Scheduling and Patient Flow) Switchboard and Bed Assignment to ensure the appropriate needs are met
• Works in collaboration with Unit Leader/Charge Nurses and Managers to ensure the appropriate needs are met
• Creates schedules following the guidelines of the Collective Agreements for ONA, OPSEU and SEIU
• Proficient at utilizing multiple software applications, including automated call systems
• Addresses requests submitted by employees and Managers
• Operates telephone switchboard to relay incoming, outgoing and inter-office calls
• Assigns appropriate beds for all inpatients, including direct, emergency, elective and repatriation cases.
• Follows and facilitates the repatriation process for patient transfer to Bluewater Health
• Collaborates with nursing to move patients to the appropriate level of care. Maintains and communicates a global picture of hospital capacity at all times
• Utilizes effective verbal communication and decision making in acting as a liaison between the clinical departments in facilitating the continuous throughput of patients
• Works under pressure with strict timelines while multitasking work in a busy setting
• Completes continuing education requirements as necessary
• Participates in unit/department and Hospital Quality Improvement initiatives
• Other related duties as assigned

Selection will be made on the basis of ability, experience and qualifications as per Article 11.04 of the SEIU Collective AgreementBluewater Health is an equal opportunity employer and we will accommodate your needs under the Ontario Human Rights Code. Upon individual request, hiring processes will be modified to remove barriers to accommodate those with disabilities. If you require any accommodations to fully and fairly participate in the application, interview or selection processes, please contact the Human Resources Department at (519) 464-4400 extension 8391 or humanresources@bluewaterhealth.ca and we will endeavor to provide a suitable accommodation in a manner that takes into account your accessibility needs.We thank you in advance for your interest in Bluewater Health, however, only those applicants selected for an interview will be contacted. In accordance with Bluewater Health policy, offers of employment to prospective employees are conditional upon the successful completion and disclosure of a Police Records/Vulnerable Sector Check.The material contained herein is provided for informational purposes only. All open jobs offered by Bluewater Health on this recruitment system are subject to specific job skill requirements. The job skill requirements, qualifications, and preferred experience are determined by a subsidiary, office or department within Bluewater Health which is offering the position, and all positions are subject to local prevailing employment laws and restrictions. This would include immigration laws pertaining to work authorization requirements and any other applicable government permissions or compliance. The materials on this site are provided without warranties of any kind, either expressed or implied, including but not limited to warranties regarding the accuracy or completeness of the information contained on this site or in any referenced links. While Bluewater Health attempts to update this site on a timely basis, the information is effective only as of the time and date of posting. Strict confidentiality will be observed at all times. Bluewater Health is an equal opportunity employer. The information on this site is for information purposes only and is not intended to be relied upon with legal consequence.By submitting my job application I acknowledge and agree that as a condition of employment I will be required to submit proof of COVID-19 vaccination to the Hospital\'s Occupational Health and Safety department. In the event that I am unable to be vaccinated as a result of a ground protected under the Human Rights Code, I may submit a written explanation of the ground and any supporting documentation to determine if I am exempt from this requirement to Human Resources who may then follow up with me for further information if necessary.

Bluewater Health