Job Description

Dropbox is a Virtual First company. For this role, we are currently only authorized to hire candidates from the following provinces: Alberta, British Columbia, Ontario, and Saskatchewan.



Role Description



As a Staff Content Designer on Dash, you'll be at the forefront of shaping UX for the next generation of AI-powered products. You'll own end-to-end content strategy and execution, ensuring our AI products feel simple, helpful, and worthy of trust.



On Dash Design, you'll collaborate across teams to make Dash even more intuitive, intelligent, and powerful. You'll also reimagine how millions of Dropbox customers can work smarter with help from built-in AI.



As a craft leader, you'll shape a world-class content design discipline. You'll be a thought partner to the Head of Content Design, mentor other content designers, and synthesize stakeholder feedback into high-quality artifacts for executive presentations and key milestones.

Responsibilities



Lead content strategy and UX writing across key Dropbox Dash features

Align content design work with business goals, user needs, and established style guides

Define, evolve, and champion content principles, frameworks, and reusable patterns

Prioritize across competing needs to focus on the highest-impact projects

Ensure content reflects feedback, metrics, technical constraints, localization, and accessibility best practices

Elevate content and design quality through contributions in workshops and critiques

Partner proactively with product designers, brand designers, researchers, product managers, engineers, and leaders at all levels

Mentor other content designers and foster knowledge-sharing across the Dash Design team

Collaborate with product marketing and other writing disciplines to ensure consistency across the user journey

Requirements



7+ years of experience in UX writing, content design, or related fields

Proven expertise in UX writing, content strategy, and systems thinking

A portfolio demonstrating leadership and impact on work that delivered measurable value to users and the business

Track record of influencing and collaborating effectively with cross-functional partners, including engineering, product, design, research, and leadership

Ability to navigate complexity and prioritize a wide range of responsibilities in a fast-paced environment

Experience mentoring and guiding other content designers, with a record of raising the bar for quality and practice

Strong collaboration skills with a low-ego, team-first approach



Preferred Qualifications



Experience working on 0?1 products

Experience working on productivity tools and/or AI-products

Passion for building team culture



Compensation



Canada Pay Range $158,000--$213,000 CAD



The range listed above is the expected annual salary/OTE for this role, subject to change.



Salary/OTE is just one component of Dropbox's total rewards package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).



Company Description



Dropbox isn't just a workplace--it's a living lab for more enlightened ways of working. We're a global community of bold visionaries and resourceful doers who are shaping the future of Dropbox--and with it the future of work. Our Virtual First model combines the autonomy of a distributed workplace with the power of human connection, making space for both meaningful work and meaningful relationships. With our start-up mindset and enterprise-level opportunities, you can be who you are and grow into who you're meant to be. Here, you can own your impact to make work more intuitive, joyful, and human--for you as a Dropboxer and for hundreds of millions of people worldwide. If you're ready to push boundaries--and yourself-- Dropbox is ready for you.



Team Description



The Dropbox Design & Research Team creates experiences that make work feel effortless. We're problem solvers and innovators, combining research insights with thoughtful design to craft solutions that make users' lives easier. Through iterative design and deep user research, we uncover, understand, and solve fundamental problems that impede enlightened work. We don't just make things look good--we make complex technologies feel intuitive and joyful by putting human needs at the center. If you're passionate about creating products that are equally thoughtful, powerful and delightful, join our Design & Research team.



Areas of work include Research Program Management, Customer Access Programs (CAPS), User Experience Design, User Research, Visual Design, Interaction Design, Design Systems, Accessibility Design, Content Design, and Prototyping.



Benefits



Dropbox is committed to investing in the holistic health and wellbeing of all Dropboxers and their families. Our benefits and perks programs include, but are not limited to:



Competitive medical, dental and vision coverage*



Retirement savings through a defined contribution pension or savings plan



Flexible PTO/Paid Time Off policy in addition to statutory holidays, allowing you time to unplug, unwind, and refresh

Income Protection Plans:

Life and disability insurance*

Business Travel Protection:

Travel medical and accident insurance*



Perks Allowance to be used on what matters most to you, whether that's wellness, learning and development, food & groceries, and much more

Parental benefits including:

Parental Leave, Fertility Benefits, Adoptions and Surrogacy support, and Lactation support



Mental health and wellness benefits



Additional benefits details are available upon request.



Where group plans are not available, allowances may be provided

Benefit, amount, and type are dependent on geographical location, based upon applicable law or company policy



Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work. A big part of that effort is our support for members and allies of internal groups like Asians at Dropbox, BlackDropboxers, enABLE, TODOS (Latinx), Pridebox (LGBTQ), Vets at Dropbox, and Women at Dropbox.