Job Description

Overview Paladin Security: Making the World a Safer and Friendlier Place! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we\'re the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you! Job Skills / Requirements
Position: Security Team Lead

Site: St. Joseph Health Care (West 5 th Campus)

City: Hamilton

Status: Full-Time

Hours: Rotating Continental (0630-1830/1830-0630 hrs.)

Pay Rate: $23.00/hr.

Site Description: For over 120 years, St. Joseph\'s Healthcare Hamilton has cared for the communities in the spirit of compassion, innovation, and commitment. Since its founding the organization has grown into a multi-site, regional, tertiary, academic health science centre delivering exemplary patient care, research, and teaching.

Position Overview:

The Security Supervisor is responsible for supervising the activities and job performance of Security Officers assigned to all areas belonging to their facility. The Security Supervisor is expected to represent Paladin Security Group as well as the facility they are assigned to.

Essential Job Functions:

• Provides leadership, direction, and ongoing coaching and training
• Ensures all standing orders and scheduled daily activities are carried out as required for each shift
• Ensures site staff adhere to all Paladin Security and college campus security policies and procedures
• Plans and implements shift work schedules
• Ensures all Security Officers have received the mandatory training
• Motivates staff and issues commendations
• Disciplines staff when necessary and ensures proper documentation is passed onto head office
• Attendance Management
• Performs security audits
• Documents and investigates security incidents and complaints
• Provide proactive and reactive security patrols.
• Communicates any concerns/issues with Client Service Manager

Requirements:

• At least two years\' of security experience in a team lead role would be an asset
• Post Secondary education in a law enforcement/security program from a recognized college
• Working knowledge of the Trespass to Property Act and Mental Health Act
• Superior written and verbal communication skills
• Demonstrated punctuality and reliability, tact and diplomacy

At the time of the interview applicant must be able to produce proof of completion of the following prerequisites:
1. Immunization Record
2. First Aid & CPR - Level C
3. A Valid Ontario Security Guard License
4. Covid-19 Vaccination Record
5. Proficient in English (both oral and written)

Successful completion of the following requirements provided by Paladin are mandatory prior to placement:
1. Management of Aggressive Behavior
2. Use of Force
3. Report Writing
4. Additional courses as assigned
5. NCVI Training

Upon hire successful applicants will be required to complete the following Paladin online courses:
1. Successful completion of Paladin\'s online Customer Service
2. Successful completion of Paladin\'s online Patrol Procedures
3. Successful completion of Paladin\'s online Diversity Awareness
4. Successful completion of Paladin\'s online Finding The OHS Manual
5. Successful completion of Paladin\'s online Paladin OHS Orientation
6. Successful completion of Paladin\'s online Dealing with People with Mental Illness
7. Successful completion of Paladin\'s online Workplace Respect
8. Successful completion of Paladin\'s online Slips, Trips and Falls

1. Additional courses as assigned

Highlights:

• Extensive Paid Industry Training
• Employer Paid Benefits
• Opportunities for Growth & Advancement

Education Requirements (Any) High School Diploma/GED Certification Requirements (All) COVID Double Vaccinated Proof of immunizations for TB, MMR, Varicella? Standard First Aid, CPR Level C Valid Ontario Security License Additional Information / Benefits
Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

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