Job Description

Responsibilities:

• The selected candidate will be part of the Global Wholesale Loans and Credit Risk (WLCR) Site Reliability Engineering team.
• Site Reliability Engineer for is a critical role that will help drive the end-to-end deliverables to ensure a stable, efficient, observable, and resilient technology environment. The successful candidate will deep-dive into current production incidents, understand current design and architectural issues, develop innovative and technical tooling to improving production stability and enabling faster recovery. The candidate will be required to partner closely with the technology leads of each functional streams across WLCR and the wider organization to achieve their goals to improve supportability and reduce toil.
• The partnership will include interaction with Architects, Engineers, Developers, Production Management and Infrastructure partners (DBA's, Network, SA's) to understand the technology stacks, process flows, transaction processing in product processors, data flows, web/app tier performance, database performance, middleware performance and the inputs/outputs to ensure optimal engineering of stacks for application performance.

The high-level responsibilities and job description given below.

• Activities in alignment to the goals of SRE
• Motivating and guiding creation of effective CI/CD pipeline.
• Measure and optimize system performance to push our capabilities forward and innovate to improve continually. Gather and analyze metrics from both applications and infrastructure to assist in performance tuning and fault finding.
• Participate in system design consulting release management and capacity planning.
• Help automate and streamline operations and processes.
• Create sustainable systems and services through automation and process improvement.
• Expand performance and load testing capability to better simulate the real production use.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

• LoanIQ Product Installation, setup and partner connectivity
• Setup Servers and Databases for LoanIQ
• Install and configure LoanIQ product
• Ensure Application, Batch, API, DB servers are setup
• Establish partner connectivity via SFTP etc.

• Release Automation
• Optimize and Automated the Release and Change Management Process.
• Perform (hands-on) the upgrades along with the team - Optimize and automate the process
• Ensure availability of environments
• Implementing automated health checks, alerts.
• Manage the setup of Bit-bucket: software versioning and installation.

• Environment Management and Tools implementation
• Ensure prompt resolution of issues.
• Support multiple end of days processing in non-production environment during testing.
• Address any issues related to LoanIQ environment setup
• Manage the setup of Autosys for end of day processing
• Setting up of log aggregation tools like SPLUNK / ELK

Qualifications:

• 12-16 years experience in a related technology role with commensurate people management experience
• Experience with LoanIQ Product ( Technical installation, setup and connectivity) is mandatory.
• Experience with financial products, knowledge of lending is a plus. Working knowledge of the industry and industry products and services
• Demonstrated interpersonal and development skills
• Strong scripting / programming experience with a focus on production and operational improvement
• Knowledge for PL/SQL
• Working knowledge of Java
• Knowledge of working with Windows servers
• Hands on experience with CI/CD Tools and Autosys is mandatory
• Knowledge of support tools such as Splunk / ELK / App-Dynamics is mandatory
• AWS or similar cloud technologies
• Python scripting

Education:

• Bachelor's degree/University degree or equivalent experience

Citi Canada is an equal opportunity employer. Accordingly, we will make accommodations to respond to the needs of people with disabilities (including, without limitation, physical and mental health disabilities) during the recruitment process and otherwise in accordance with law. Individuals who view themselves as Aboriginals, members of visible minority or racialized communities, and people with disabilities are encouraged to apply.



Job Family Group: Technology



Job Family: Applications Development



Time Type: Full time



Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .

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