Job Description

Canada External Job Ad:
Amazing Career Moments Happen Here
Transforming the insurance industry is ambitious, we know. That's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers - all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we're not just redefining what's achievable, we're creating a place where amazing career moments are made possible.
Position Overview
We're searching for a Sr. UX Designer to join our US Employee Benefits team in a remote or hybrid setting. Our Employee Benefits team focuses on tailoring the agency management system experience for Benefits users, connecting carrier and partner solutions to digitize the round-trip of insurance. The Sr. UX Designer will handle projects across multiple products and ultimately be accountable for the delivery, quality, and success of the product's user experience throughout the entire product lifecycle. Strategically collaborate with the Product Management team to create solutions to challenging problems through generative user research, ideation, and designs & prototypes to provide users with an efficient experience that simplifies user interfaces and complex employee benefits insurance workflows.
To keep us headed in the right direction, we're looking for people who understand winning is a team sport, who value and seek to learn from our team's diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun.
What You'll Do

• Develop a strong understanding of our users' experience through our suite of products, and explore the needs and motivations of our target users
• Strategize with stakeholders across multiple functions to identify and understand the impact of potential problem spaces
• Collaboratively lead discovery with Product Management partners via mixed-methods research to acquire attitudinal and behavioral user data, synthesize and analyze results with related research efforts to deliver meaningful insights
• Explore solutions in conjunction with stakeholders, creating one or more of the following artifacts: user flows, experience maps, journey maps, wireframes, and prototypes

• Own workstreams from strategic planning through design hand-off, post-release testing, and research

We're Excited to Learn More About You
Your experience may include:

• 7+ years of experience in UX, preferably in commercial software and enterprise environments.
• Excellent communication, facilitation, problem-solving, reasoning, and analytical skills
• Excellent understanding of user experience research methodologies and design principles
• Proficiency in creating prototypes using tools such as Figma, Balsamiq, Miro, etc.

You may have other skills or credentials, including:

• Insurance industry or Insurance technology experience
• Ability to quickly learn and adapt to new technologies and techniques - e.g., AI, Machine Learning, etc.

We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses as well as candidates without a degree or a background in tech to apply!
When You Join Team Applied, You Can Expect:
A culture that values who you are and recognizes that you aren't just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day.
We flex our time together, collaborating remotely and in-person to empower our teams to work in the ways that work best for them.
A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day:

• Medical, Dental, and Vision Coverage
• Holiday and Vacation Time
• Health & Wellness Days
• A Bonus Day for Your Birthday

Learn more about the people behind our products at
The total anticipated annual compensation range for this [newly created / existing] position is CA$100,000 - $130,000 per year, which includes starting base salary and, where applicable, variable or incentive pay. To determine a new team member's starting pay, we consider a variety of factors, including someone's depth, breadth, and variety of experience, skills, and responsibilities.
This position requires the employee to reside and work from one of the following provinces: Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, PEI, Saskatchewan.
Your Security Matters:
Our candidates' personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a secure @appliedsystems.com email or through our official careers portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers.
AI Utilization
We leverage AI tools to streamline parts of our recruitment workflow (such as resume parsing and interview scheduling). However, candidate screening, interviews, and final decisions are conducted by real humans.
EEO Statement
Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law.
#LI-Hybrid OR #LI-Remote
#LI-CA

Skills Required