Job Description

Senior System & Audit Operations Specialist (Contract End Date: May 3, 2024)

GAME ON \xe2\x80\x93 OLG needs you

We\xe2\x80\x99ve said GAME ON, and we mean it \xe2\x80\x93 OLG is rapidly transforming its organization to better serve Ontarians by delivering great gaming experiences through our digital, retail lottery, and land-based casino channels. Over the course of fiscal 2020-21 and fiscal 2021-22, OLG delivered nearly $2 billion in net profit to the Province of Ontario. OLG is now expanding our horizons even further, with a new strategic direction, to become a world class gaming entertainment leader with a globally admired digital platform.

We are ready to take this game to the next level and need a passionate Senior System & Audit Operations Specialist who will contribute to the management of the divisions practices, methodologies, initiatives and systems in order to enable the successful achievement of divisional priorities and objectives.

YOUR ROLE IN THE GAME

Reporting to the VP, Internal Audit, you will be empowered to:

Manage the Audit Management Software (AMS) as the primary super user, administrator and subject matter expert; manage the configuration of system, data and reporting, licenses, access, develop and administer training, user and reference materials etc.

Develop and manage relationship with Software Vendor, ensuring performance to established SLA\xe2\x80\x99s; escalate performance and related issues to Enterprise Procurement in liaison with IT.

Coordinate system updates and partner with Software Vendor to ensure maximum utilization and the optimization of AMS system in liaison with IT.

Contribute to the development and implementation of divisional initiatives.

Under guidance of the VP, oversee the divisional budget and financial activities including processing invoices, managing membership dues, analyze spend, liaise with Finance and provide regular updates to leadership team.

Under guidance of VP and Directors Internal Audit, manage reporting to the Executive Leadership Team (ELT), President and CEO and Board of Directors including preparing reports, presentations, templates, content creation, performing quality reviews etc.

Manage Internal Audit processes related to records management, audit certifications, onboarding and offboarding, and team independence requirements including attestations, disclosures and restrictions and other related items.

Develop, distribute and track client feedback surveys and responses, conduct analysis and report to VP and Directors of Internal audit.

Under guidance of VP and Directors Internal Audit, own and manage the divisional time tracking and resource planning activities (e.g., update templates, consolidate data for follow-up and resource management).

Compile data by liaising with Internal Audit team members for content required for enterprise reporting (e.g., Quarterly Business Review).

WHAT YOU NEED TO PLAY

Work Experience: Three (3) years of experience in audit software and audit department operational activities. Experience in audit or a related field.

Education: University degree or college diploma in business administration or related field. Knowledge of audit and/or consulting practices, methodologies and approaches is an asset.

Critical Skills: Strong oral, written and visual communication skills. Strong Excel, PowerPoint, PowerBI and Word skills. Relationship management skills. Strong coordination and organization skills. Strong analytical and critical thinking skills. Detail-oriented. Capacity for innovative thinking. Self-motivated to work independently and as part of a team.

Collaboration & Fun: Inclusive and collaborative work style while creating fun and excitement in our work

Integrity and Trust: Do what\'s right and operate with transparency and openness

Licenses, Registrations, Certificates: AGCO Category 2 Gaming Assistant Registration (Initiated at offer stage - employment is conditional upon obtaining and maintaining this license)

PERKS OF JOINING OUR TEAM

Part of a Bigger Picture: socially responsible company that gives back all its profits to the province and people of Ontario

Flexible Work Environment: to help balance both work and life

You Matter: family friendly work practices and hybrid work

Freedom to Innovate: supports new and better ways to be successful

Be your Authentic Self: environment that values diversity as a source of strength

Learning Galore: 24-7 access to robust online learning programs

Public Service Pension Plan: participate in a major defined benefit pension plan sponsored by the Government of Ontario

Variable Pay Program: performance-based incentives to share in our success (Permanent OLG Employees Only)

Learn about OLG \xe2\x80\x93 GAME ON!

OLG\xe2\x80\x99s purpose is to contribute to a better Ontario by delivering great entertainment experiences for our customers. We are a multi-billion-dollar organization with a wide array of business lines including, lottery, land-based casinos, digital lottery and casino, horseracing, and charitable gaming. OLG is amidst a massive transformation focusing on being customer obsessed and bringing our digital business to a whole new level.

The key to our success is our people. Our culture will be grounded in true, positive partnerships that embrace trust, clarity, and openness in all that we do. We are supporting and empowering employees and teams across the organization through greater accountability, leadership development and growth opportunities. OLG is embracing more flexible work options and family friendly work practices including hybrid work.

Equity, diversity, and inclusion are essential elements of our culture and cornerstones of the Five Truths that OLGers Live by. At OLG, our employees have the space to be themselves and use their perspectives and skills to benefit the people and the Province of Ontario. OLG is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

While we are re-shaping and growing our business, we are unwavering when it comes to living our purpose, and ensuring our business delivers meaningful benefits for the people of Ontario. OLG\xe2\x80\x99s net profits are reinvested back into the province, contributing to the quality of life for Ontarians.

To learn more about OLG go to our website at

We look forward to hearing from you, interested applicants please apply online by July 20, 2023.

OLG is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Please contact Human Resources at if you require accommodation at any time throughout the hire process.

We thank you for your interest in this opportunity; however only those individuals selected for an interview will be contacted.

Personal information is collected by the Ontario Lottery & Gaming Corporation (OLG) and/or its third party service provider(s) under the authority of the Ontario Lottery and Gaming Corporation Act, 1999, SO 1999, c 12, Sch L and the Employment Standards Act, 2000, S.O. 2000, c. 41 (as amended) and will be used for the purpose of determining qualifications for employment with OLG and for recruitment modernization initiatives. The information will be managed in accordance with all applicable laws, OLG\xe2\x80\x99s Protection of Privacy Policy (the Policy) and related policies and procedures. For any questions about this collection, please contact , 800-70 Foster Drive, Sault Ste. Marie, ON, P6A 6V2.

Ontario Lottery and Gaming