Job Description

Function
Operations - Software Factory


Location
Waterloo, Ontario
Reference
Contract type
Permanent
Working time
Full-time

Job Summary:

NAVBLUE, an Airbus Company, is currently seeking a Senior Software Factory Performance and Change Leader to join our Software Factory Performance team. The Senior Software Factory Performance and Change Leader is working in a team, Performance, within NAVBLUE's Software Factory that builds the company's core products: software for flight operations.



The role is key to contributing that the Software Factory produces software on time, on quality, and in the most efficient way possible in North America. The Senior Software Factory Performance and Change Leader focuses on the activities (project/process) across our different production sites however it will be dedicated to North America, Waterloo (Canada) and linked when needed with the other sites Gdansk (Poland), Bengaluru (India), or Toulouse (France).



The role involves performance coordination within the Software Factory performance team, and liaising transversely with the deliveries manager, chapters leaders and the Performance central team. The Senior Software Factory Performance and Change Leader reports to the HO Software Factory Performance.

Responsibilities:

Based on Navblue's company objectives / Software Factory objectives, the role will be in charge of :


+ Set up performance governance meetings (efficiency) in NA with the SWF Performance team (process explanations). and operational excellence team
+ Implement performance KPIs, Okrs, and operational indicators for the NA region aligned with the operational excellence / performance central team / the deliveries manager and the RTes and liaise when needed with the risk manager representative.
+ Actively identify and lead initiatives to improve SWF processes, KPIs and operational performance for the site (on time, on quality, and efficiency), using lean and agile methodologies & principles
+ Contribute to the evolution of SWF Key Performance Indicators
+ Ensure the consolidation at software factory performance level
+ Push for improvement action plan when needed with the different stakeholders
+ On top, the Senior Software Factory Performance and Change Leader will be in charge of the change management and help the region to develop a performance mindset culture
Monitor and analyze the performance of internal and sub-contracted Software Factory activities, with the support of the Delivery Manager

Dashboarding / KPIs


The role will be responsible of operational performance and KPIs dashboard implementation and will be accountable to control operational SWF performance and alert the delivery manager, HO PM to set up improvement actions plan when needed within the region And accountable of the dashboard and reporting for NA and organize accordingly the performance review local with a liaison with central team

To be successful in the role, the Senior Software Factory Performance and Change Leader must understand software factory activities and adopt a proactive and collaborative approach with stakeholders to ensure buy-in, advancement, and performance in relation to SWF activities and processes.

Required Technical Skills/Experience:

Software development experience is required for this role Knowledge and/or experience of Companies Goals setting Performance/ Kpi Tree implementation dashboard and reporting Transverse project management / Agile project management: SAFe framework is required Experience of driving improvement initiatives, and/or knowledge improvement methodologies such as Lean, process mapping, and value stream mapping will be a plus

Required Soft Skills:

Be driven, proactive, structured, diligent, collaborative, and open minded Effective time management skills; capable of managing multiple competing priorities and meeting deadlines in a dynamic technical environment Analytical and problem solving / Structure and organization Ability to combine a detail oriented approach when necessary, with pragmatism Strong written/verbal communication, skills Effective interpersonal skills, ability to engage and motivate staff to deliver on objectives including in a non- hierarchical dimension

Qualifications:

Bachelors' degree in engineering, management, software development, or equivalent relevant work experience Min 5 years of overall work experience

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.

Salary information:

Annual Salary from $85,000 to $129,000 + 10% annual bonus eligibility

Perks:

Located in the heart of University of Waterloo's David Johnston Research + Technology Park, NAVBLUE is close to shops, restaurants, gyms, daycare, and many other amenities, and only 10 minutes away from Hwy 85. The modern design of our suite on the second floor of the Accelerator Centre draws its inspiration from airport terminals, and features bright, open workstations, rather than boxed-in cubicles. As part of our family, you will enjoy:




Being part of Airbus Network Flexible hours Hybrid working environment (3 days in office) Free parking Vacation Days (15 - 25) Professional Development Day Christmas shut down Summer core hours Strong work-life balance Casual dress code Competitive group benefits plan Strong focus on mental health support benefits 5 Sick Days 2 Personal Days RRSP matching program Life Insurance Employee stock ownership plan Maternity & Paternity benefits Referral program Rewards and Recognition program Training and Development Support Monthly Lunch and Learns Fitness & Wellness reimbursement An active social committee Organized Volunteer Events Game room, including a flight simulator! Lunch hour sporting activities (hockey, soccer, volleyball etc.) with a shower on site Active Inclusion & Diversity Committee
And much more!

Not to mention, the aviation industry's ongoing digital transformation means we must continually innovate and rise to the many challenges faced by our geographically diverse customers. We are always looking for creative ways to improve our processes and technologies to be a leader in the highly competitive aviation market.

Selection and Hiring Commitment

We thank all applicants for applying. Only selected applicants will be contacted.



Navblue is committed to creating an environment and a culture where everyone feels like they belong no matter who they are or where they are from. We are committed to providing equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job. We do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national or ethnic origin, religion, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, record of offences, and basis of disability or any protected class. Accommodations will be available on request for candidates throughout the entire recruitment and selection process.

About Us:

NAVBLUE, an Airbus Company, is a leading global provider of flight operations solutions, including aeronautical charts, navigation data solutions, flight planning, aircraft performance software (take-off/landing, weight and balance), and crew planning solutions. You'll be able to shape the future of the digital aviation industry by working on several of the best in the industry flagship products enabling pilots, dispatchers, flight engineers and other aviation personnel on a daily basis to deliver safe, efficient, and reliable flight operations all over the world. You'll have the opportunity to support millions of flights each year and help NAVBLUE customers maximize efficiency, reduce costs, ensure compliance with complex national and international safety regulations, and effectively deliver their services.



You'll join a team with a focus on digital and collaborative innovation that is passionate and customer-focused. Over the last few years, Airbus has been supportive of various initiatives such as Going Digital, Performance Based Navigation Services, Air Traffic Management Modernization Programs, FlySmart on iOS and other digital projects related to new aircraft technologies; the launch of NAVBLUE was therefore a natural step to further develop its Flight Operations and Air Traffic Management Portfolio.



Airbus and all subsidiaries, including NAVBLUE are proud to have been recognized as a

Global Top Employer for 2025

. Based on eight criteria: physical workplace, work atmosphere and social, health financial and family benefits, vacation and time off, employee communication, performance manager, training and skills development and community involvement. It was determined that we offer some of the most progressive and forward-thinking programs within the area. This achievement reflects our commitment to nurturing and empowering our people to reach their full potential. We're grateful to our people, whose dedication and collaboration make this possible.



NAVBLUE is a fully owned subsidiary of Services by Airbus, fueled by the agility of Airbus ProSky and Navtech (acquired in 2016), and the pioneering spirit of Airbus, NAVBLUE was created in July 2016 with one mission: lead aviation into the digital age.





NAVBLUE is based in Hersham (UK), Toulouse (France), Waterloo, ON (Canada), Bangkok (Thailand), Malmo (Sweden), Gda?sk (Poland), and Bengaluru (India) with other offices all around the world.



The Future is Yours for the Taking: https://youtu.be/vdY6gYuceYY