Job Description

OPENTEXT
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.
AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do--powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent AI can't replace to help us shape the future of information management. Join us.
OpenText(TM) Cybersecurity SMB & Consumer solutions help organizations protect their most valuable and sensitive information with products, services, and training. The OpenText Cybersecurity portfolio provides a broad portfolio of data security and data protection solutions that help companies prevent, detect, respond, and recover from the latest cybersecurity threats.
This position is within the Zix | AppRiver business unit of Cybersecurity SMB & Consumer. Zix | AppRiver is a trusted leader in providing productivity, email security, and compliance solutions for businesses of all sizes.
Hybrid role in-office (Tues, Wed & Thurs) Waterloo, ON
Your Impact:
As a key contributor, you'll be instrumental in helping deliver cutting-edge systems that help guide our customers through challenging cyber risks to ultimately find even greater opportunities. In the Software Development Engineer in Test role, you will help us build a culture that believes everybody owns quality and that our customers and partners come first. We're looking for someone with a passion for leveraging test automation to deliver high-quality solutions to market. As a hands-on developer, coach, and evangelist, the candidate will influence and guide agile development teams toward quality engineering within a DevOps culture by:

• Mentoring team members on test automation best practices, implementations, and design
• Creating and maintaining automated regression, smoke, and feature-focused test suites in various programming languages. This is a development position.

• Defining test plans and create test scenarios and cases for web services, user interfaces, and back-end systems
• Working alongside Product Owners, Developers, and fellow QA team members to plan test automation and architectural evolution for new and existing products
• Collaborating with the development team to architect and develop automation testing practices, tools, and solutions
• Troubleshooting and analyzing test failures and driving resolutions

Help us "shift left" by leveraging our learning culture, cutting edge tools, frameworks, design patterns, and our team-oriented processes. As a part of the QA team, you will also ensure that the Research and Development department is kept abreast of new technology, tools, and trends within the industry and influence adoption where appropriate.
As a Senior Software Development Engineer in Test, you will:

• Own and deliver projects aligned with the team's delivery cadence, ensuring work contributes to customer success.
• Model integrity and excellence, influencing best practices within the team and leveraging expertise.
• Identify and address issues when the current path does not effectively serve customer needs, collaborating with the manager for corrections.
• Keep customer value in focus, using input from others to determine appropriate technical solutions and making timely decisions without compromising trust.
• Decompose customer problems into designs with multiple interacting software components, mastering code fluency fundamentals.
• Serve as a technical lead, recognized for growing domain expertise, embracing change, and navigating ambiguity with resiliency, while fostering the development of less experienced team members.
• Possess 5-8 years of previous professional experience.

What you need to Succeed:
Proficient in programming and scripting languages, including Python, Go, Bash, or PowerShell, with a solid understanding of object-oriented concepts.
Experienced in testing tools and frameworks, including performance (e.g., JMeter), unit, API, and frontend testing.
Knowledgeable in common testing methodologies and Agile development practices.
Comfortable with source control systems, particularly Git.
Familiar with cybersecurity telemetry data and related domains.
Experience with cloud-native technologies, such as Kubernetes, Helm, and Azure cloud services.
Understanding of monitoring and observability tools, including Grafana, Prometheus, and OpenTelemetry.
One last thing: OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned.
Join us on our mission to drive positive change through privacy, technology, and collaboration. At OpenText, we don't just have a culture; we have character. Choose us because you want to be part of a company that embraces innovation and empowers its employees to make a difference.
OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at . Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.