Job Description

Build something new with a world-class team.

At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they\xe2\x80\x99ve been hired to do: their very best. Your potential is waiting; why are you?

Are you a software developer who is passionate about quality & enthusiastic about building a world-class software solution? Does it excite you to be part of a growing team on a constantly evolving cloud platform? If yes, look no further!! We have the best opportunity for you to demonstrate your testing skills and be part of a high performing team delivering Workforce Management capabilities.

As a Sr. Software Developer in Test, you will be designing test strategies for new features developed for our ever-growing Genesys Cloud Platform. You will spearhead the testing effort as a member of a cross functional team including Product Management, Development, UX, and Documentation. Responsibilities include understanding the architecture and design decisions, defining and implementing new tests, evaluating the end user experience, and asserting the overall quality of the feature.

Some details about what you\xe2\x80\x99ll do:

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  Participate in charter meetings and collaborate with Product Managers and Developers to understand new feature intent, scope, and roadmap.
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  Review design and architecture and evaluate risks and the scope of testing required.
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  Develop a test plan and strategy with delivery team to ensure appropriate test coverage
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  Estimate the testing effort and time required to deliver new features
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  Design and implement new automated tests for APIs, UIs or Mobile Apps
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  Coordinate exploratory testing and participate in Bug hunts to gather feedback on user experience
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  Maintain automated test jobs in our TestNG based framework by triaging failed automation test executions in our Jenkins pipelines and report defects and make fixes/updates to test code
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  Participate in Design and Code Reviews to provide feedback to other engineers and improve our testing framework

Requirements:

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  5+ years of experience in professional software testing
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  Object oriented programming with Java or similar
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  Jenkins or equivalent CI/CD tools
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  Designing test plans for cloud software
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  UI Testing tools such as Selenium, Cypress or Protractor
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  Test frameworks such as TestNG or JUnit
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  REST API testing (functional and automation)
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  Build tools such as Maven or Gradle
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  Version control such as git

Pluses:

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  Mobile testing (iOS and Android) - Espresso, XCUI, Appium
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  Knowledge of Amazon Web Services (AWS) such as EC2, S3 and Lambda
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  Experience with Sumo Logic, New Relic or other monitoring tools
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  Experience testing microservices and end-to-end usage of them within a multi-tenant cloud application
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  Experience with accessibility and compliance testing (HIPAA, GDPR, PCI)

Benefits:

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  Medical, Dental, and Vision Insurance
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  Telehealth coverage
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  Flexible work schedules and work from home opportunities
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  Development and career growth opportunities
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  Open Time Off

About Genesys:
Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service\xe2\x84\xa2 our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit
www.genesys.com .

Reasonable Accommodations:
If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may complete the
Reasonable Accommodations Form for assistance. Please use the Candidate field in the dropdown menu to ensure a timely response.

This form is designed to assist job seekers who seek reasonable accommodation for the application process. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.

Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.