Sr. Product Manager, Loyalty Program Management

Toronto, ON, CA, Canada

Job Description

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well.



At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.


Does working with some of Canada's most talented minds in innovation supporting retail, digital consumer solutions and analytical platforms excite you? Loblaw Technology powers some of Canada's most game-changing retail solutions, giving our customers the ability to live their lives well.


Come work with a team that values diverse ideas, fosters a culture of inclusion and develops our talent from within. Loblaw Technology gives you the chance to excel, and helps you to strive for success in a big way. Keep reading to learn more!

Please note Loblaw's Return to Office Policy, is 4 days in the office



Sr. Product Manager (12 Month Contract) - Toronto, ON




In this exciting 12-month contract role, you will play a key part in shaping the future of our fraud prevention capabilities. You'll lead the development and evolution of critical real-time fraud detection systems, collaborating with cross-functional teams to deliver innovative solutions that protect our customers and business from evolving threats.

What You'll Do:


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Lead the product vision, strategy, and roadmap for critical fraud detection and prevention products, starting with real-time loyalty redemption fraud. Translate complex fraud prevention requirements and business needs into detailed product specifications, user stories, and acceptance criteria for real-time systems. Drive the full product lifecycle for fraud and security-focused solutions, from ideation and discovery through development, launch, and continuous optimization. Collaborate extensively with engineering, data science, fraud operations, cybersecurity, and business stakeholders to ensure successful delivery and adoption of robust fraud products. Analyze evolving fraud trends, system performance data, and user feedback to identify vulnerabilities and drive continuous improvements in our fraud prevention capabilities.

What you Bring:


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Minimum of 5 years of progressive experience in product management, with a proven track record of successfully launching and managing digital products, ideally within fraud, risk, or cybersecurity domains. Demonstrated ability to define and execute product strategy, roadmaps, and detailed requirements for complex, data-driven systems in an agile environment. Strong technical understanding, including proficiency with product management tools (Jira, Confluence) and BI tools (Power BI, Looker), enabling effective collaboration with engineering, data science, and analytics teams. Excellent communication, leadership, and stakeholder management skills, with a Bachelor's degree in Business, Computer Science, Engineering, or a related quantitative field. A strong focus on achieving measurable outcomes, including reducing fraud losses, optimizing false positive rates, improving detection coverage, ensuring system performance and uptime, and enhancing stakeholder satisfaction.

What Loblaw Offers You




We offer flexibility and balance, and an environment that sets you up for success no matter where your workspace is located.


Here, you will find a great team to help you achieve your goals as you help us achieve ours! Work in our fast-paced, exciting Technology environment, helping our stores, colleagues and customers every day.


Loblaw colleagues also enjoy:

Work Perks Program Basketball & Volleyball courts, Ice Rink, Dry Cleaning services (1PCC Office) Tuition Reimbursement & Online Learning Pension & Benefits Paid Vacation

If you're up to the challenge, then we would love to hear from you. Apply today, and get the process started.

Loblaw recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation's evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. At Loblaw, we celebrate diversity and strive to build a culture of inclusion where differences are embraced, valued and supported. We are committed to being an equal opportunity employer and encourage people from all backgrounds and identities to apply to our jobs. Accommodation in the recruitment, assessment, and hiring process is available upon request for applicants with disabilities.

We thank all candidates for their interest but please note, those candidates who meet the minimum requirements for the position will be contacted.

www.Loblaw.ca/careers


Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars - Environment, Sourcing and Community - and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values - Care, Ownership, Respect and Excellence - guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits - these are some of the many reasons why we are one of Canada's Top Employers, Canada's Best Diversity Employers, Canada's Greenest Employers & Canada's Top Employers for Young People.


If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.



We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.




Please Note

:

Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.


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Job Detail

  • Job Id
    JD2766471
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Toronto, ON, CA, Canada
  • Education
    Not mentioned