Job Description

Pay Range (Annual): $161,700.00 - $300,300.00At Infinera, your base pay is one part of your total compensation package. Your actual base pay will depend on your skills, qualifications, experience, and location. This role may be eligible for equity grants, discretionary bonuses, or commission payments. The amount of these incentives is based on the terms of the Companys incentive plans, the Companys financial performance, and/or individual employee job performance.Infinera also offers paid leave, health coverage, Registered Retirement Saving Program (RRSP), life and disability insurance to all eligible employees.The role requires hands-on technical expertise, problem solving skills and above average communication abilities collaborating with R&D software teams, working with internal customers (TAC, Professional Services and Account teams), as well as external customers.Will be primarily working with newly released software (NPI) from an end-to-end solution perspective, prototyping customer deployment eco-systems, creating collateral and demonstrating new features, and moreover to facilitate adoption in customer operations environments.Responsibilities include:

• Interpreting technical customer requirements and providing feedback on suggested improvements to R&D software teams
• Assisting customers with complex back-office system integration
• Reviewing the R&D scenarios for coverage for ongoing releases and suggest improvements as necessary
• Testing the end-to-end scenarios and driving the issues and improvements back to R&D for current and/or subsequent product releases. Setup best QA practices.
• Setting up stress test environments in a lab.
• Supporting account teams (Sales and Professional Services) and TAC by participating in customer technical and troubleshooting calls and perform RCA.
• Supporting account teams with customer product and feature demonstrations
• Ability to work individually or as a member of a team
• Some travel required to customer premises

Technical skill areas required: 10plus years exp

• Python scripting
• Python data analytics (Pandas, Jupyter Notebooks)
• Bash advanced scripting
• Linux environment and tools
• Netconf
• Restconf
• SNMP
• TACACS+ authentication
• Radius authentication
• Logstash data collection engine
• Splunk monitoring and performance
• gRPC/gNMI Telemetry
• Ansible automation platform and Ansible Playbooks
• Prometheus monitoring toolkit
• Docker and Docker-compose
• Metricbeat metrics collector/shipper

#LI-JP1This position requires direct or indirect access to certain confidential information, hardware, software, technology, or technical information (referred to here as Export-Controlled Information) controlled under the U.S. International Traffic in Arms Regulations (ITAR) and/or the U.S. Export Administration Regulations (EAR). All personnel in this position must be eligible to or be able to obtain authorization from the appropriate agency to access applicable Export-Controlled Information. The U.S. Department of Commerce currently requires a foreign person with a most recent citizenship or permanent residency of Sudan, Ukraine, or a country currently designated in Country Group (Supplement No. 1 to Part 740, Title 15) to have an export control license to access our Export-Controlled Information, unless they meet certain exemptions provided under U.S. export control laws and regulations. The list of applicable countries in Country Group may be updated by the U.S. government from time to time. The current processing time for an export control license is approximately 4 to 6 months.Your employment or engagement with Infinera shall be contingent on verifying your eligibility or requirement for obtaining a necessary license and/or authorization from the appropriate agency. You will be required to provide certain information for export control compliance assessment purposes, and your information will be reviewed by Infinera's hiring and export control teams to ensure compliance with the U.S. export control laws and regulations. Infinera will collect necessary documents (such as proof of citizenship etc.) to assess license/authorization requirements if you are offered and accept the position.Infinera is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Infinera complies with all applicable state and local laws governing nondiscrimination in employment.

Infinera