Job Description

Distributed Messaging Technologies is responsible for providing software support for the suite of IBM MQ and IBM Integration Bus (IIB)/App Connect Enterprise(ACE) products globally across all RBC platforms. IBM MQ is a middleware product from IBM that runs on multiple platforms and enables applications to send messages to and receive messages from other applications. ACE/IIB allows business information to flow between disparate applications across multiple hardware and software platforms. IBM MQ and ACE/IIB maintenance and support responsibilities include the evaluation, installation, removal, upgrade, setup, configuration, and troubleshooting of the various versions of IBM MQ and IBM ACE across the enterprise. This position will be supporting these products platforms like NonStop or Tandem (HP), Linux/AIX, Windows, Microsoft Azure and Open Shift Container Platform.

What you will do

Assisting in the building and maintenance of Messaging technologies on cloud & distributed platforms such as Microsoft Azure, OpenShift Container Platform, Linux, AIX, Windows and Tandem (HP). Implement testing, reporting, documentation, and other services, as required Configure, Install and Upgrade of IBM MQ and ACE on cloud. Configure, Install and Upgrade of IBM MQ and ACE on distributed systems. Administer the MQ/ACE environments across the servers/pods where the MQ/ACE products exists. Automation of certain manual process that are currently handled. Involvement in various projects, such as Audit and TSS remediation Determining and recommending performance improvements Provide L2/L3 support of Messaging technologies, including support to user community Primary liaison between the vendor (IBM) and RBC for the Messaging technology products Maintain a very good understanding of supported technology as well as interfacing technology supported by other areas of RBC Effectively communicate complex technology subject matter and potential usage possibilities to senior management, peers and application development teams in RBC Ensure that instances of Messaging technology software is at an optimal release level and being involved, as required, to coordinate/perform upgrades Participate in OnCall routine when required

What you need to succeed

Professional with a minimum of 6 years' experience in I.T. support role Post-secondary diploma, degree or equivalent Experience with Microsoft Azure (preferred), OpenShift Container Platform, equivalent cloud products. Experience with Linux, AIX, Windows and Tandem. Experience with administering/troubleshooting IBM MQ or ACE Experience in Scripting preferably Shell. Excellent interpersonal and highly developed communication skills (verbal and written) Capability to manage multiple priorities across a number of assignments and prioritize effectively Ability to resolve any minor conflicts/issues and escalate to others as appropriate

Nice to Have:

Experience or understanding of IBM MQ, ACE, middleware technologies, and/or design techniques and tools Ability to script using shell, Python Previous platform experience Knowledge of domains, IP infrastructure, server operating systems, and domain registration standards, as well as an understanding of IT Standards, Methodologies, and audit requirement

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable Leaders who support your development through coaching and managing opportunities Ability to make a difference and lasting impact Work in a dynamic, collaborative, progressive, and high-performing team Opportunities to do challenging work Opportunities to take on progressively greater accountabilities Opportunities to building close relationships with key stakeholders

#LI-POST

#TECHPJ

Job Skills

Adaptability, Communication, Critical Thinking, Decision Making, Detail-Oriented, IBM AIX, IBM App Connect Enterprise, IBM WebSphere MQ, IBM WebSphere MQ Explorer, Industry Knowledge, Information Technology Infrastructure Library (ITIL), Information Technology Trends, Linux, Microsoft PowerShell, Middleware, Scripting, Software Support, Systems Software, Time Management, Unix Shell, Windows Platforms

Additional Job Details

Address:

330 FRONT ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-11-24

Application Deadline:

2026-01-19

Note

:

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

I

nclusion

and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.