Job Description

At TTI, people come for the opportunity and stay for the culture!
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Sr Manager, Technology Delivery
Techtronic Industries Inc. | Milwaukee, RYOBI, Hoover
Full-Time | Permanent | Toronto Head Office (3381 Steeles Ave E) | M2
About TTI Canada
Are you ready to lead the way in shaping an empowering work environment with a global leader in power tools, outdoor equipment, and floorcare products? At TTI, we are known for our innovative products, world-class brands, and an unrelenting commitment to operational excellence. With iconic brands like Milwaukee, RYOBI, and Hoover, we're not just about delivering outstanding performance but also about creating exceptional development for our people. If you're passionate about building your career in a dynamic, fast-paced environment, we want to hear from you! At TTI, culture drives performance, and it's at the heart of everything we do. We are fast, innovative, and constantly evolving but above all, we're a team that celebrates success together. We reward creative thinking and encourage your self development. Join us in driving a culture that supports sustainability, growth, and leadership.
Position Description
Techtronic Industries Canada Inc. is looking to hire a Sr. Manager of Technology Delivery that will report to the IT leader for our Canadian organization. This role will be the single point of contact of entry and engagement for all business enabling technology services across all TTI Canada's business units.
The Sr. Manager is responsible for the collection, prioritization, reporting and delivery of technology solutions to enable and improve planned business outcomes. This leader is also accountable for the continuous improvement and delivery of end-user technologies and processes across all TTI Canada's operating locations. A component of the role will include mentorship and development of junior staff members towards business outcome enabling thought processes.
The successful candidate will bring exceptional project organization skills, strong visual articulation of key metrics, ability to relate technology actions to business outcomes, and management skills to motivate and develop others.
What You Will DoCollaborate with and influence key business stakeholders to help achieve business priorities more effectively and efficiently through technology solutions Organize the existing pipeline of business and technology initiatives Continuously groom the initiative backlog to ensure alignment with high value business priorities Produce and manage detailed technical and project implementation plans Report on key initiatives to relevant stakeholders Maintain an ongoing cadence with functional leaders in the business to understand their needs and work to deliver creative technology solutions Maintain and enhance current technology capacity plan to efficiently articulate IT working priorities and coordinate with project delivery demands Organize and publish existing dashboards and develop new KPIs to articulate technology delivery health to communicate and manage business expectations Measure and track the value of outcomes being delivered in the initiative pipeline Support IT strategy and vision by executing on defined priorities across the 5 IT pillars with a focus on business enablement Evaluate existing business applications and create opportunities for optimization and standardization to Enterprise-grade solutions and platforms Collaborate with our extended TTI teams across North America and globally as necessary to achieve synergies across end-user technology and business optimization outcomes Develop and elevate the skillsets and capabilities of IT team members supporting the technology processes and delivery under this capability Travel may be required

What You Will BringDemonstrated success in program management delivering high business value Strong change management skills to influence and demonstrate value across IT and business functions; ITIL Change Management certification would be an asset Strong organizational and prioritization skills to balance project demands with operational needs Ability to understand technical requirements and translate these into business solutions understood by various audiences Experience with end-user technologies and processes to ensure our business is optimally leveraging technology to stay productive and efficient Strong communication skills (English written and verbal) including creating visualizations to articulate project health, status and measured KPIs Certification in Project/Program Management such as PMP, PgMP Experience with project and program management tools; MS Project, Jira preferred Experience with reporting and visualization tools; MS Power BI, MS PowerPoint preferred Familiarity with Service Management tools; ServiceNow preferred Experience with implementing new tools, techniques, methodologies and principles that will increase IT and business effectiveness, productivity and operational efficiency Strong process-oriented thinking with working knowledge of ITIL processes or Six Sigma methodologies an asset

What You Will Benefit FromExtensive health benefits, including vision and dental care Retirement Savings Plan with Employer Matching Contributions Competitive Base Salary, plus 30% annual bonus iPhone, and laptop Paid time off and employee discount programs Annual $500 Wellness Program allowance

Visit our: Company Website, LinkedIn and Instagram todayDiversity, equity, and inclusion are at the core of our values at TTI. Because of our commitment to a multicultural and inclusive workplace, our people are our competitive advantage. We foster an inclusive environment where diversity is valued and where all employees feel safe to contribute their ideas, share their experiences, and represent their diverse backgrounds to innovate and solve complex problems as one team. We actively support and accommodate the diverse needs of our team, creating an empowering space where everyone can thrive.