Job Description

What is the opportunity?

• This role leads the practice management agenda for the Global IGA Transformation Office (GITO), ensuring consistency and quality assurance across IGA processes. The Sr Manager is accountable for developing and maintaining the model (procedures, guidelines, playbooks, templates), executing QA oversight, and embedding strong validation/testing disciplines to maintain regulatory readiness and operational excellence.

What will you do?

• Lead design, testing, and maintenance of the global Intra-Group Arrangements (IGA) operating model (procedures, playbooks, templates)
• Drive & coordinate QA activities including data validation, remediation checks and alignment testing
• Champion continuous improvement and innovation in process design and standardization
• Lead impact assessment for any regulatory examinations and assessments
• Act as senior liaison with regional heads, Third Party Risk Management (TPRM), Finance, Transfer Pricing and Compliance for IGA policy and QA alignment; collaborate with platform SMOs, Procurement and Third Party Risk (TPR) teams on a regular basis and execute on the mandate regarding operational and risk management activities
• Ensure evidence documents and reporting meet regulatory expectations (OSFI, OCC, ECB, PRA); manage catalog of BAU practices and sustain the IGA operating model
• Mentor and develop managers/analysts to build QA expertise
• Foster a collaborative and accountable team culture sustaining BAU

What do you need to succeed?
Must-have

• Bachelor's Degree in Business or Engineering RBC, SRMA experience
• 3 to 5 years of experience in an operational leadership role with significant experience in:
• Relationship management, large scale change management
• Strategy development and execution, Third party supplier management and procurement processes
• Risk and Governance practices
• Frameworks and methodologies
• 3+ years experience in Canadian or International Financial Services
• 3+ years experience in identifying and delivering revenue or cost saving benefits
• 3+ years' of People Management experience

Nice-to-have

• Project and Change management experience, Agile PM experience
• Working knowledge of RBC Third Party Risk Management, Ivalua, Archer
• Excel vlookup/pivot table /PowerBI/Tableau
• Data management and data visualization, such as Tableau.

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Additional Job Details
Address: BAY WELLINGTON TOWER, 181 BAY ST:TORONTO
City: Toronto
Country: Canada
Work hours/week: 37.5
Employment Type: Full time
Platform: CHIEF LEGAL & ADMIN OFFICE GRP
Job Type: Regular
Pay Type: Salaried
Posted Date: 2025-10-02
Application Deadline: 2025-12-01
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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