Job Description

Why you'll love Softchoice:
We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.
We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what's good for our people and communities.
The impact you will have:
Softchoice is a leading technology solutions provider and a trusted Microsoft partner, helping organizations across industries achieve digital transformation. As a Sr. Manager, Microsoft Solution Architect, you will lead a team of Microsoft Solution Architects who empower customers to achieve their digital transformation goals using Microsoft's cloud and enterprise solutions. You will drive technical strategy, foster innovation, and ensure your team delivers exceptional customer outcomes across a diverse portfolio of industries and technologies. Your leadership will embody Softchoice's values and leadership principles.
What you'll do:
Strategic Leadership & Growth

• Drive year-over-year growth in your region, measured by revenue, customer adoption, and solution delivery success.
• Lead, coach, and develop a high-performing team of Solution Architects (typically 5-12 direct reports).
• Oversee monthly forecasts, ensuring accuracy and timeliness.

Technical Excellence

• Execute Softchoice's Microsoft technical strategy by identifying and developing customer opportunities across Azure, Microsoft 365, Copilot, AI, and Security.
• Ensure technical governance, compliance, and adherence to Microsoft's best practices (e.g., Success by Design, Cloud Adoption Framework).
• Oversee solution architectures, proposals, statements of work, and adoption roadmaps, ensuring technical and business alignment.

Customer Engagement

• Foster a customer-obsessed culture, acting as trusted advisors and delivering exceptional experiences throughout the solution lifecycle.
• Collaborate with partners and stakeholders to design and deliver end-to-end solutions for complex business challenges.
• Support business development and pre-sales activities, including opportunity management, technical reviews, and strategic customer engagements (e.g., RFPs, executive briefings).

Innovation & Continuous Improvement

• Drive innovation by encouraging continuous learning, sharing best practices, and developing intellectual property within your team.
• Lead departmental transformation and growth through ongoing business improvement initiatives.

Culture & Employee Engagement

• Champion Softchoice's culture of inclusion, diversity, and growth mindset through mentoring, DEI initiatives, and employee development programs.
• Maintain focus on employee engagement, integrating strategies to enhance experience as measured by periodic surveys.

Market Representation

• Collaborate with Business Development leadership and vendor partners to represent Softchoice Services within supported market segments.

Travel

• Ability to travel (10-30%), primarily domestic, for customer site visits, team meetings, and industry events.

What you'll bring to the table:

• 10+ years in industry experience and 5+ years of experience leading high performing teams of IT professionals
• 5+ years of experience with sales/presales leadership or high performing individual contribution as an influential leader or sales contributor
• Management experience in a Technical Sales, Professional Services, or Manager Service organization is plus
• Excellent leadership qualities, leaving a lasting and positive employee experience
• Demonstrated ability to accommodate a high level of change and adapt accordingly
• Strong knowledge of market leading Microsoft technology trends and solutions
• Strong communication and presentation skills (verbal and written)
• In-depth knowledge of business strategy and operations
• Collaborative conflict resolution experience
• Highly self-directed with the ability to manage ambiguity
• Ability to travel to and from key Sales and Customer locations (10-30% travel)
• Post-Secondary Degree or equivalent experience

What Success Looks Like:

• Consistent achievement of Field Margin and Growth Targets.
• High employee engagement and retention within your team.
• Delivery of innovative, high-quality solutions aligned with Microsoft best practices.
• Strong cross-functional collaboration and market presence.

Not sure if you qualify? Think about applying anyway:
We understand that not everyone brings 100% of the skills and experience for the role.
At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.
Why You'll Love Working Here:

• The People: You'll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success
• High-Performing Culture: At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other
• Flexibility: Plan your workdays in a way that suits you best
• Award-Winning Workplace: Proudly recognized as a Great Place to Work for 20 consecutive years
• Inclusive Culture: We are committed to an inclusive culture where every team member can be their authentic self
• Competitive Benefits: Benefit from competitive perks that start on day one

Inclusion & Equal opportunity employment:
We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.
Require accommodation? We are ready to help:
We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to . We are committed to working with you to best meet your needs.
Our commitment to your experience:
We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.
Before you start with us, we will conduct a criminal record check, verify your education, and check your references.
When you join Softchoice, we will onboard you remotely. Don't worry. It's quick, simple and you'll be connected with your new team in no time.
Job Requisition ID: 7106
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Skills Required