Job Description

OPENTEXT - THE INFORMATION COMPANY
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.
AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do--powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.
Your Impact
OpenText's global Source-to-Procure (S2P) team helps maximize value from OpenText's vendor relationships and ensures our internal stakeholders have the goods and services they need to succeed. The Sr. Manager, Global Travel & Expense Management will lead and optimize our end-to-end global travel, credit card and expense programs. This role is crucial in ensuring seamless, cost-effective, and compliant travel and expense experiences for our global workforce. Reporting to the Director, Vendor Management & Operational Sourcing, you will manage vendor relationships, T&E systems, drive policy development, leverage data analytics, and implement innovative solutions to enhance the efficiency and effectiveness of both programs. The ideal candidate will have a strong background in travel, expense & card program management as well as vendor management.
What The Role Offers

• Developing and implementing comprehensive data-driven travel, expense and card program strategies that align with companywide goals and objectives.
• Evaluating and managing relationships with T&E vendors to ensure favorable contracts and secure best-in-class services.
• Leading the development and continuous improvement of T&E policies, ensuring compliance with internal guidelines and regulatory requirements, and promoting responsible spending practices among employees.
• Analyzing travel and expense data to identify trends, opportunities for cost savings, and areas for program improvement. Preparing and presenting regular reports to senior management, highlighting key metrics and insights.
• Collaborating with IT and relevant stakeholders to implement and optimize systems and tools, ensuring seamless integration with existing company systems.
• Collaborating across business groups and geographies to identify and achieve operational goals while managing potentially competing priorities.
• Developing and delivering training programs for employees on travel policies, card usage, and best practices to enhance compliance and user experience.
• Monitoring and assessing travel risks, working with relevant teams to develop strategies to mitigate such risks and ensure traveler safety and compliance.
• Implementing and managing feedback mechanisms to continuously improve the T&E experience.
• Managing escalations and resolving issues promptly.

What You Need to Succeed

• Bachelor's degree in Business Administration, Hospitality Management or related field; Master's degree preferred.
• Minimum of 10 years of experience in corporate travel management, expense & card management, or related field, ideally within a global organization, and at least 3 years in a leadership role.
• Proven experience in vendor management, contract negotiation, and budget management.
• Strong understanding of travel and credit card industry trends, technologies, and best practices.
• Excellent analytical and problem-solving skills along with experience managing financial data, planning and reporting for global corporate travel and card programs.
• Ability to manage communications across the entire spectrum from Executives to the broad employee population.
• Demonstrated negotiation and communication skills, with the ability to build relationships and influence stakeholders.
• Advanced digital literacy including proficiency in using T&E tools (ie. Concur Expert), and enterprise resource planning (ERP) systems.
• Ability to navigate ambiguity and adapt to rapidly changing environments and demands.

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at . Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Skills Required