Job Description

Coupa Software (NASDAQ: COUP), a leader in business spend management (BSM), has been certified as a “Great Place to Work” by the Great Place to Work organization. We deliver “Value as a Service” by helping our customers maximize their spend under management, achieve significant cost savings and drive profitability. Coupa provides a unified, cloud-based spend management platform that connects hundreds of organizations representing the Americas, EMEA, and APAC with millions of suppliers globally. The Coupa platform provides greater visibility into and control over how companies spend money. Customers – small, medium and large – have used the Coupa platform to bring billions of dollars in cumulative spend under management. Learn more at www.coupa.com. Read more on the Coupa Blog or follow @Coupa on Twitter.

Do you want to work for Coupa Software, the world's leading provider of cloud-based spend management solutions? We’re a company that had a successful IPO in October 2016 (NASDAQ: COUP) to fuel our innovation and growth. At Coupa, we’re building a great company that is laser focused on three core values:

1. Ensure Customer Success – Obsessive and unwavering commitment to making customers successful.
2. Focus On Results – Relentless focus on delivering results through innovation and a bias for action.
3. Strive For Excellence – Commitment to a collaborative environment infused with professionalism, integrity, passion, and accountability.
Responsibilities:

• Help customers focus on their goals and drive the ideal implementation solution architecture, taking into consideration Suite Synergy opportunities.
• Own by either leading or supporting all design/architecture aspects of implementation and complete all Coupa P2P configuration components (functional design discussions, map business processes to best practice solutions, Coupa system setup, move-to-production, etc.).
• Provide P2P functional expertise to customers during the implementation.
• Provide strong functional understanding of our platform with the ability to discuss and demonstrate Suite Synergy and how the system may be configured to meet a customer’s business needs.
• Work with the Coupa engagement managers and partners on Coupa implementations in designing the optimal end-to-end procurement solution design that will enable customers to successfully realize the value of their Coupa P2P deployment.
• Engage customers in enlightened business needs and process-driven discussions versus feature/function basics.
• Facilitate design and architecture reviews and deliver design risk assessment reports.
• Forge strong partnerships with customers, partners, and colleagues.
• Work towards becoming a Subject Matter Expert (SME) for Procure-to-Pay (P2P) Functional area with specific focus on Invoicing, and provide subject matter expertise to colleagues, partners and customers.
• Develop/improve and maintain P2P implementation documentation (best practices, templates, training, presentations) within your areas of expertise and be a champion for their adoption.
• Collaborate with documentation, training, and product management teams internally within your area of expertise.
• Follow Coupa implementation methodology for all customers and tailor to meet each customer’s unique business needs.
• Share relevant prior experiences with customers and colleagues.
• Provide assistance to colleagues where needed.
• Work well in both individual and team settings both on and off the client site.
• Manage customers where up to 25% of your time may include travel.

Requirements:

• 5-10 years’ experience with systems delivery, with emphasis on packaged software product implementation.
• 5-10 years’ of senior consulting experience as part of a product company, systems integration consultancy and/or -forward-facing customer experience.
• 5-10 years experience in Procure-to-Pay. Hands-on knowledge of Coupa or other E-Procurement solutions is highly desirable.
• Previous senior consulting experience with the following applications is a solid predictor of success: SAP Ariba, Basware, Ivalua, GEP.
• Strongly prefer a background/experience with one or both E-Invoicing and Global Compliance areas.
• Experience with Expense Management and/or Spend Analytics is a plus.
• Experience prototyping, demonstrating, configuring and delivering software solutions are required.
• Strong analytical skills, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
• Extremely strong client management skills and be able to guide customers on best practice driven design processes that lead towards a rapid, successful go-live.
• Showing good judgment, problem solving and ability to interpret/adapt solutions or approaches when formulating responses to issues or concerns.
• Self-starter and quick learner, ability to work autonomously, ability to learn from others, from documentation, from demos, from hands-on configuration with our software.
• Must be able to work independently, prioritize tasks, and adapt to changes in a fast paced and passionate environment.
• Highly organized with the ability/experience to manage multiple simultaneous Enterprise projects.
• Ability to present complex information in a comprehensible manner (written, process flows, graphics).
• Advanced MS Office Suite skills (Word, Excel, PowerPoint).
• Strong written and verbal communication skills.
• May require some flexibility in working hours due to global nature of the role.

#LI-Remote

At Coupa, we have a strong and innovative team dedicated to improving the spend management processes of today’s dynamic businesses. It’s our people who make it happen, and we strive to attract and retain the best in every discipline.

We take care of our employees every way we can, with competitive compensation packages, as well as restricted stock units, an Employee Stock Purchase Program (ESPP), comprehensive health benefits for employees and their families, retirement and savings plans with employer match, a flexible work environment, catered lunches…And much more!

As part of our dedication to the diversity of our workforce, Coupa is committed to Equal Employment Opportunity without regard for race, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity or religion.

Please be advised, inquiries or resumes from recruiters will not be accepted.