Job Description

Description and Requirements

About TELUS International

TELUS International (NYSE: TIXT) focuses on the value of human connection to design, build and deliver high-tech, high-touch customer experiences powered by next-gen digital solutions. With almost 70,000 team members and delivery centers across 28 countries in North and Central America, Europe and Asia, TELUS International empowers customer experience innovation through digital enablement, spirited teamwork, agile thinking, and a caring culture that puts customers first. The company\'s solutions cover customer experience, content moderation, digital transformation, IT lifecycle, advisory and digital consulting, risk management, and back-office support. Fueling any stage of company growth, TELUS International partners with some of the world\'s most disruptive brands from fast-growing tech, financial services and fintech, games, travel and hospitality, healthcare, and ICT industries. The company serves clients in over 50 languages. Learn more at: telusinternational.com

Position Overview:

Reporting to the Manager of FP&A, as a Senior Financial Analyst within the Financial Planning & Analysis (FP&A) team, you will help build global forecasts and driver based models (highlighting key risks and opportunities), analyze plans to develop revenue and efficiency opportunities, support systems implementation enabling financial process automation, drive improvements in existing processes through technology transformation and participate in acquisition diligence and integration.

Responsibilities:

Assist monthly forecasting, annual budgeting, long term planning and strategic planning processes

Support the implementation of Business Intelligence tools and other systems to drive automation of financial information for planning and reporting

Assist in ensuring the Finance technology solutions, such as Workday and Adaptive Insights, are integrated and configured for Global FP&A requirements

Liaise with Corporate Tax, Treasury and Accounting teams to gather relevant information for strategic planning and forecasts

Gather forecast inputs from Global Finance and update quality scorecards

Assist Validating forecast and budget assumptions across various business units

Update reports, and summaries, and materials for senior leadership related to Budgets and Forecasts

Maintenance of foreign exchange rate planning and assumption gathering

Review and update of risks & opportunities across the business

Provide support to regional finance teams related to planning activities and systems

Implement standardization, documentation, and improvements of existing planning processes

Prepare reporting and assist in analysis of client account profitability and performance

Assist in disseminating Account level plans into Global plans

Collect and assist disseminating information by leveraging data warehouse and business intelligence tools

Build/consolidate global forecasts and analyze key performance indicators, working closely with cross functional teams including global finance teams, operations, strategy, sales, and client relationship managers

Prepare monthly FP&A content for senior leadership team meetings

Take ownership of enhancements and improvements to planning processes

Other activities:

Ad-hoc requests as required to ensure the success of the broader organization through project participation in collaboration with IT, Sales, HR and other teams

Collaborating with Global Finance teams across over 25 countries to assist with continued improvement and best practice alignment

Assist in preparation of Bookings planning and reporting in collaboration with Global Finance and Sales Operations teams

Backup and assist with Operating and Capital governance processes as needed

Qualifications:

5+ years of experience in FP&A and/or financial reporting

Bachelor\'s degree in accounting or finance; CPA designation preferred

Google Workspace (Sheets, Slides, Docs) or other productivity tools such as Microsoft Office

Proficient knowledge of Workday/Adaptive Insights or other large ERP/Planning systems is considered an asset

Candidates with experience using Business Intelligence tools such as Sisense, Google Data Studios, Tableau or PowerBI will be given extra consideration

Skills & Abilities:

• Team player: Ability to work collaboratively with diverse cross-functional teams in a dynamic organization

Motivated self-starter: Willingness to own the deliverables you manage and evolve them through continuous process improvement

Get-it-done attitude: Ability to drive forward while working on multiple projects with competing deadlines

Analytical problem solving: Willingness to deep-dive into the details and make meaningful recommendations

TELUS Values:

TELUS International recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values:

• We passionately put our customers and communities first
• We embrace change and innovate courageously
• We grow together through spirited teamwork

At TELUS International, we are committed to diversity and equitable access to employment opportunities based on ability.

Additional

Position Overview: Reporting to the Manager of FP&A, as a Senior Financial Analyst within the Financial Planning & Analysis (FP&A) team, you will help build global forecasts and driver based models (highlighting key risks and opportunities), analyze plans to develop revenue and efficiency opportunities, support systems implementation enabling financial process automation, drive improvements in existing processes through technology transformation and participate in acquisition diligence and integration.

EEO Statement

At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world\'s largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants\' qualifications, merits, competence and performance without regard to any characteristic related to diversity.

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