Job Description

Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:
Who we're looking for:
Rogers is seeking a Sr. Desktop Solution Specialist to lead the design, deployment, and security of corporate end-user computing environments. This role is responsible for establishing hardware, software, and application standards, configuring and maintaining infrastructure tools, and ensuring all endpoint devices and operating systems are efficiently managed and secured.
As a key technical expert, you will develop and implement endpoint security policies, oversee device and application deployment, and act as an escalation point for complex issues. Your work ensures that all corporate devices, applications, and tools remain reliable, secure, and optimized for business needs.
What you'll do:

• Design, build, and maintain SCCM infrastructure and keep it updated with the latest patches.
• Manage device build processes and configurations in Intune for Windows, macOS, iOS, and Android, ensuring OS builds and components remain current.
• Deploy and maintain security policies, applications, and monthly patches across all corporate devices, including tools like GPO, Intune profiles, MDE, and Jamf.
• Develop and maintain thin client solutions, including OS deployment and policy configuration for stability and security.
• Package, test, and deploy software and OS updates, collaborating with business units to minimize user impact.
• Analyze and resolve complex desktop issues, monitor performance metrics in SCCM, Intune, and Jamf, and implement solutions to improve reliability.
• Manage end-user rights solutions (BeyondTrust) and remote desktop support tools, including deployment strategies and troubleshooting.
• Provide third-level support for corporate devices and assist with hardware evaluation and standardization.
• Research and recommend new desktop technologies, maintain licensing compliance, and optimize vendor relationships.
• Collaborate with security and cross-functional teams on initiatives such as endpoint hardening, Wi-Fi authentication, IPv6, and virtual desktop solutions.

What you bring:

• University degree with focus on Computer Science.
• Ensure in-depth understanding of computing systems and supporting technologies.
• 5+ years of PCI work experience.
• 3+ years of experience managing SCCM environments.
• 3+ years of experience managing Intune.
• Experience with IGEL systems would be a benefit.
• Experience with Network topology.
• Experience with Remote Support solutions.

What's in it for you?
We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you'll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

• Competitive salary & annual bonus
• Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.
• Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
• Paid time off for volunteering
• Company matching contributions to charities you support
• Growth & Development Opportunities:

• Self-driven career development programs (E.g. MyPath program)
• Rogers First: priority in applying to internal roles of interest
• Wellness Programs:

• Homewood employee & family assistance program
• Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
• Low or no-cost fitness membership with access to virtual classes
• Our commitment to the environment and diversity:

• Work for an organization committed to environmental protection
• Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.
Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 8200 Dixie Road (101), Brampton, ON
Travel Requirements: Up to 10%
Background Check(s) Required: Canadian Criminal Record Check
Posting Category/Function: Technology & Information Technology
Requisition ID: 327835
To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite a minimum of four (4) days per week starting October 6, 2025, increasing to five (5) days per week effective February 2, 2026. We believe that in-person connection strengthens our culture and drives industry-leading performance.
At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the .
Posting Notes: Technology
Location:
Brampton, ON, CA Toronto, ON, CA
Being a Rogers team member comes with some great perks & benefits including:
Health & well-being benefits
Donation matching
Paid time off for volunteering
Wealth Accumulation including: Pension plan & Employee stock options
Generous employee discounts
Leadership development, Mentorship, and Coaching programs
*available for full-time and part-time permanent employees, some restrictions apply
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Catch up on the latest episodes of podcast with Dr. Sonia Kang.

Skills Required