Job Description

Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:
Who we're looking for:
Rogers Cyber Security team is looking for a Sr. Business Systems Analyst to analyze, visualize and document business processes in security, support the work to improve the business processes, and support the PMO with dashboard reporting for key metrics.
If you enjoy analysis, data and process visualization, and you are proficient in Excel, Power BI, JIRA and process flow mapping tools, we are looking for you.
What you will be doing:

• Document internal business user and functional specification requirements using interviews, document analysis, workshops, surveys, as well as task and workflow analysis in moderate to highly complex environments.
• Translate large amounts of data into meaningful reports including aggregated consumption data.
• Prepare use cases, current/proposed process, workflows, data flows, process re-engineering maps, functional specifications, end-user adoption plans/ guides.
• Conduct project review sessions, obtain sign offs, and coordinate acceptance tests to ensure timely delivery of requirements.
• Cross organizational communication and collaboration with stakeholders, such as IT, Network, Product teams.

What you bring:

• Previous business systems analyst experience.
• Highly proficient in Excel, PowerPoint, JIRA, and Power BI and/or other data visualization tools.
• Experience in delivering quality solutions under pressure of short deadlines.
• Strong attention to detail and analytical skills to assess contractual terms, to evaluate and communicate impact and recommend alternatives.
• Ability to work as part of a team and work under own initiative.
• Consistently demonstrate professionalism and discretion with sensitivity in handling confidential information.
• Knowledge and experience in ITIL framework

What's in it for you?
We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you'll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

• Competitive salary & annual bonus
• Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.
• Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
• Paid time off for volunteering
• Company matching contributions to charities you support
• Growth & Development Opportunities:

• Self-driven career development programs (E.g. MyPath program)
• Rogers First: priority in applying to internal roles of interest
• Wellness Programs:

• Homewood employee & family assistance program
• Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
• Low or no-cost fitness membership with access to virtual classes
• Our commitment to the environment and diversity:

• Work for an organization committed to environmental protection
• Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.
Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 8200 Dixie Road (101), Brampton, ON
Travel Requirements: None
Background Check(s) Required: Criminal Record and Credit Check
Posting Category/Function: Technology & Information Technology
Requisition ID: 331200
To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite a minimum of four (4) days per week starting October 6, 2025, increasing to five (5) days per week effective February 2, 2026. We believe that in-person connection strengthens our culture and drives industry-leading performance.
At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the .
Posting Notes: Technology

Skills Required